"Excellent customer service the best I have received in a long long time."
"Harrison who went above and beyond for us when it came to picking up our pram, car seat and bases."
"I cannot recommend this place enough."
"Lucy was amazingly fast at responding and was so helpful."
"We were met with friendly staff who are always happy to help."
"I cannot rate them highly enough and will most definitely be recommending you to others."
"They updated my order for me when I wanted to change the product ordered."
"The customer service we received was excellent."
Cons:
"Terrible service, the deals are okay not really worth the trouble though."
"I am waiting on Cybex Priam over 2 months. I asked about refund many times. They dont want to do refund for me."
"Customer service is genuinely horrendous and i wouldn’t recommend if you want something reliable and timely."
"The customer service is appalling and the manager is never in."
"Worst customer service ever. Promised to resolve a fault cot and changing unit but after spending thousand have been ignored."
"Do not buy from this website. First I was debited 4 times as their online payment system does not work."
Product Availability and Delivery
Pros:
"The pram was delivered super fast and I was kept up to date with delivery."
"The pushchair is absolutely gorgeous and such a smooth push! Couldn’t be happier."
"Ordered one of the last remaining Oyster 3 travel systems in Alpine Green in the country."
"Had an amazing experience from start to finish; Lucy helped us at first via email, replying at all hours."
"I bought a stroller for my sister, she has twins, ordered pink and blue, we are very happy everything came in a short time."
"Extremely grateful to Beautiful Bambino who went above and beyond to deliver Romina Range Nursery furniture all the way to London."
"Amazing service at beautiful bambino, we went into store to look at the products we had seen online everything was fully explained and demonstrated."
"Fantastic service from Lucy. I could not find the specific colours I wanted on the pram so emailed in and they responded promptly."
Cons:
"Ordered one of the last remaining Oyster 3 travel systems in Alpine Green in the country after finding out the colour had been discontinued."
"Meanwhile I was keen to know if the rest of my order could be sent to me. The girl then explained my moses basket was still en route to the UK."
"We travelled from Kent to Manchester for a weekend 4th June with a key intention of visiting Beautiful Bambino."
"Bought a rocking chair for £949 it said 3-6 weeks postage. Was really excited to get my nursery all set up before my due date so I could settle, 6 weeks later still no chair."
"**Do not buy from this website** First I was debited 4 times as their online payment system does not work."
"Now 5 weeks later and I have only received part of my Snuz cot bed."