Morrisons Reviews Summary

Staff and Service

Pros:

• "Plenty of parking, cheerful and polite staff. Nice clean environment."
• "Friendly staff......had the privilege of being served by Mary a few times ....what a lovely lady very helpful and very knowledgeable about the products offers also managed to retrieve my card after I left it at the checkout."
• "Staff are really good here. Very friendly and attentive."
• "The staff in the petrol station are fantastic, all of them. There consistently friendly and welcoming."
• "Great store, very well organised queuing system helping to self isolate. Friendly staff at the front doors and at the checkouts 👌."
• "Staff here pleasant helpful."
• "Great friendly staff that always stop and help if needed."

Cons:

• "The Cooked Meats Counter had several members of staff stood extremely close NO MASKS/MOANING ABOUTS MANAGEMENT... COMPLETELY INGNORED ME."
• "Short of stock, staff getting in the way stocking shelves."
• "The cleaner nearly runs me over with his vacuum cleaner nearly every time I'm in there."
• "People walking in without masks on whilst security just stands there and does nothing."
• "Went there last night with my wife and son they seem badly under staffed or the staff there were not doing there job properly we waited 55 minutes for our food."
• "Had a bad shopping nite one Friday night... Some young upstart worker called Elliot thought he was better than everyone else."
• "Staff here are as unhelpful as they are chavvy... especially the person that other reviewers have referred to as 'kiosk woman' she is so rude and aggressive it's untrue."

Store Layout and Accessibility

Pros:

• "Easy to access and get parked from coming off the motorway."
• "Nice and close to the motorway, the petrol station is convenient too."
• "Both the petrol station and the store are popular, it stocks pretty much the same as all the other stores, so has a good grocery section as well as deli/fish/butchers counters and a bakery."
• "The store itself is pretty big, I managed to get most of the things i went in for barring the yeo valley natural yogurt that i want for breakie."
• "Good store plenty of parking spaces also underground parking."
• "Large clean carpark, plenty of spaces."

Cons:

• "All eight checkouts closed forcing people to use self service."
• "Old and dated store, it appears to have minimum staff available, which is shocking after how much money all supermarkets made during the pandemic."
• "Diesel pump handle had parts missing and handle soaked in diesel."
• "Forecourt looked scruffy."
• "Unfortunately this store is going downhill. The trolleys are never collected, and pile up in the trolley bays causing dangerous obstructions in the car park."
• "Not as clean as I expected, we went to the cafe for toasted tea cakes and a brew. They forgot the tea cakes and the table and floor were grubby."
• "Overpriced! What is very frustrating about this place is that the petrol station charges different prices to the other store down the road!!"

Shopping Experience

Pros:

• "Items are on point, good range of products, the cheap fake chocolates are actually pukka."
• "Came In4Fresh Veg/Fruit & Found what I needed straight away(There was plenty 2choose from🥦🥬)."
• "Meal deal generally includes Gluten Free items."
• "Fantabulous! Nice store... Fruits and vegetables looked super fresh and fairly priced."
• "The store has all facilities and all ranges of products."
• "Generally the own brand products are excellent with huge savings over named brands."
• "They have kids eat free. Adult meal portions and prices are superb."

Cons:

• "If you want to take fifteen minutes shopping and then queue for twenty minutes to pay... this is the place for you."
• "If it's the one in openshaw then it's ok for light shopping as it used to be the whole building but recently had refurb and it's now only half the size and the other half is the range shop which is a great shop."
• "This place used to be great but has been going downhill for months, shelves are empty and never replenished."
• "I was going to give three due to lack of stock but I have to admit since they shifted management about it is getting better now i think the new system for stock is a bad move and makes peoples lives difficult."
• "Quite a wait at the checkout today. Not sure why. I thought Wednesday early afternoon might be quiet."
• "The queues always stretch the full length of the aisles... lots of staff standing around chatting."
• "Going downhill rapidly, never any decent veg."