The Catherine Wheel Reviews Summary

Service

Pros:

• "The waiting staff were really accommodating with gluten free food."
• "Our son dropped his ice cream bowl on the floor and not only did they clear it up with no fuss they brought him a new one free of charge."
• "The staff's friendliness and welcoming demeanor truly added to our experience."
• "The team were so helpful and kind, working with us to find a suitable menu for all our dietary requirements."
• "Staff were very friendly and helpful."
• "The staff were very accommodating as we hadn't booked!"
• "Service was good, friendly staff."

Cons:

• "Extremely bad customer service."
• "The members of staff were extremely rude."
• "The staff very young and slightly unprofessional."
• "There service is bad as they don’t want us and they looked at us as not welcomed i will never come back 👎🏻👎🏻"
• "the staff truly doesnt seem to care."
• "The service was completely chaotic with no-one seeming to have a clue what was actually going on."
• "Staff seemed nervos."

Food Quality

Pros:

• "The Bibury Blaster pizza is worth getting in a sweat over."
• "The onion ring (optional extra) was gorgeous and freshly cook, it was absolutely divine to have with the baguette of my choice."
• "The food was simple pub grub but perfectly cooked and obviously using high quality ingredients cooked and presented with love and care."
• "The food was super, portions were large. The Bibury trout (caught that day, so I was told) was tasty and perfectly cooked."
• "The food was freshly cooked so was nice and hot. The white bait and smoked trout with caesar salad was exceptional!"
• "The food was amazing."
• "The food was delicious, I had the trout which was so tasty and well cooked"

Cons:

• "The food was ok, nothing amazing but about average."
• "the food took ages and would honestly rate the pies 1/10 and rib rack was tiny with very little meat."
• "Food was disappointing."
• "The food was ok but unfortunately there was a large party in at the same time which meant the staff were overworked."
• "Sadly the menu didn’t live up to expectation. The menu was typical pub grub with elaborate descriptions at over inflated prices."
• "The food was cold and came out after an hour."
• "The pizzas were so so but the burger and sanwich were below average."

Ambience & Decor

Pros:

• "Smashing little beer garden to enjoy those Summer days."
• "Just a lovely pub!"
• "What a lovely little gem of a pub!!! It had a good selection of drinks and was very busy when we arrived."
• "Such a lovely visit to The Catherine Wheel."
• "Inside environment was very cozy and relaxing as well."
• "The building and location are stunning."
• "Good atmosphere, period cotswold charm."

Cons:

• "it felt like being in someone elses' backyard where the kids of the family were left at their own devices running and screaming around"
• "The place is dated and dirty."
• "the place felt a bit dead at first (and a bit chilly)."
• "Inside looked pretty run down though, with outdated decor."
• "Decor was really dated and falling apart"
• "Decor is boring, toilets weren't great."
• "Outside tables had not been cleaned ever I think and were disgusting covered in dog hair and with old food in between slats and garden was dirty and littered."

Value for Money

Pros:

• "They serve great pizzas at reasonable prices!"
• "Very good value for money."
• "The food was tasty and the price was amazing."
• "The whole meal was the most reasonably priced we've had in the Cotswolds on this visit."
• "The food was amazing the roast was the best pub roast we have had in a long time, very good value for money."

Cons:

• "Everything is overpriced for the quality you get."
• "Disappointed only one vegan meal available and at £18 for a pea, spinach and mushroom risotto it was very overpriced...."
• "Over priced pretty average pub grub to which a 10% service charge was added without notice on the lunch menu."