Address: New Lydd Rd, Camber, Rye TN31 7RL, United Kingdom
Rating: 2.3
based on 107 reviews.
Accommodation
Pros:
"Rooms are basic but we're clean. They had everything we needed tho."
"Lovely family friendly holiday park. Rooms we got were clean and looked like new bedding and crockery."
"Great location with walking distance to beach. Room was clean but the sleep wasn't great."
"Good location. Rooms are basic and you get what you pay for."
"You 100% get what you pay for here. Good location but very dated."
"You get what u paid for. The popular apartment are very basic but we can't complain as we only paid £99 for 4 night stay."
"Pros, beautiful beach, nice family spot getaway. Weather was a bonus, it was sunny."
"Great holiday with the family! Rooms were fine probably need a new cooker but other than that was okay."
Cons:
"The chalets are badly, if ever in recent history, been maintained, except to fix obvious leaks and breakdowns."
"Room was clean but the sleep wasn't great. Both sofa bed and single beds uncomfortable."
"Rooms are real basic and nit cleaned regularly, I came to this conclusion as I was putting 2 single beds together I found a female's vest wedged against the bed and wall."
"The accommodation was DISGUSTING. Windows thick and covered with filth, clearly hadn’t been cleaned in years."
"I do agree with the reviews unfortunately. The whole place is in need of a huge refurbishment."
"The accommodation blocks are dated, falling apart and rubbish is strewn everywhere."
"The accommodation was disgusting. Windows thick and covered with filth, clearly hadn’t been cleaned in years."
"The chalets were filthy, run down, 1st one we got hadn't been cleaned and had 3 beds in living room no settee and dirty linen on floor."
Facilities
Pros:
"The Entertainment was 5star.. The blue coats were amazing this year."
"The entertainment of an evening I thought was good quality. Plus the wrestling was decent too."
"Lovely family friendly holiday park. Loads of entertainment for kids and adults."
"Great holiday with the family! Entertainment was amazing all week never disappointed."
"The entertainment was good and the beach is very close."
"The entertainment from the Bluecoats is fantastic and you won't be disappointed!"
"The swimming pool absolutely a blast and staff there always helpful and super friendly!"
"Our apartment was pretty clean when we arrived... The entertainment was fantastic and everything was open during the day for the kids to use, which they loved!"
Cons:
"It's in need of some renovations in many places. Go karts weren't working/damaged. Dino park was also closed during our visit."
"Swimming pool wasn't open so can't comment."
"Other areas on the park seemed OK but the noise levels where we were ruined the holiday completely and staff did nothing to address it."
"The entertainment was ok for kids but couldn’t stay up there as was way to hot no air con."
"The swimming pool was shut all week because some had a Pooh in there not enough staff."
"Dilapidated dump where half the activities are broken or out of order (questionable mis-selling by Pontins)."
"Always under staffed so everything is always closed early hardly anything to do."
"Music being played from chalets until 1 o clock in morning. Kids playing outside till late being loud."
Staff and Service
Pros:
"That said, we enjoyed our stay. The staff try hard to please which isn't easy given the environment they work in and the understaffing issues."
"Staff very helpful if treated with kindness."
"Central. Staff very helpful if treated with kindness."
"Security was amazing we had loud music the first 2 nights until 4am and woke us up at 6 eventually they got moved along and kicked out and the rest of the week was fine."
"My self and my family have been coming here for 3 years this year means more to us as a family and I could not thank the staff Anna, Chloe and Cat (manager) enough."
"The one bedroom apartments have a small twin room with a sofa bed in the living room. The biggest problem was that they are all single glazed, so offer almost no sound insulation, if you have noisy neighbours it will impact your stay."
"The staff were helpful, polite and kind (probably due a pay rise). Great arcades, crazy golf and play areas."
"It is what you make of it. The accommodation rooms are poor and I'm not sure how they have passed health and safety standards but everything else is good. The entertainment from the Bluecoats is fantastic and you won't be disappointed!"
Cons:
"The security / general managers on site do not do anything to deal with rowdy disruptive behaviour."
"The biggest issue though is the clientele of slovenly chavs and their feral children."
"The whole place needs a refurb looks so run down!!! Always under staffed so everything is always closed early hardly anything to do, people around us making noises like loud music playing, shouting, hitting football on our ground floor apartment when I have a baby and didn’t care how much noise was made."
"Worth the money,,, no. Will I come again,,, no."
"Apart from the bad bits, the kids entertainment was amazing. Really child friendly and a great atmosphere with all the mascots on stage and music and dancing."
"Most of the staff were rude (minus a couple)."
"Accommodation is extremely dated and in need of a total refurbishment. Staff are helpful to a point."
"The staff in the arcade were friendly and helpful, giving a little help to win the cuddly toys."
Cleanliness
Pros:
"Rooms are basic but we're clean. They had everything we needed tho."
"Lovely family friendly holiday park. Rooms we got were clean and looked like new bedding and crockery."
"Great location with walking distance to beach. Room was clean but the sleep wasn't great."
"You get what u paid for. The popular apartment are very basic but we can't complain as we only paid £99 for 4 night stay."
"Rooms were very bad. Not clean and full of different kinds of bugs. Facilities were okay."
"The accommodation was DISGUSTING. Windows thick and covered with filth, clearly hadn’t been cleaned in years."
"The accommodation blocks are dated, falling apart and rubbish is strewn everywhere."
"The accommodation was disgusting. Windows thick and covered with filth, clearly hadn’t been cleaned in years."
Cons:
"The chalets are badly, if ever in recent history, been maintained, except to fix obvious leaks and breakdowns."
"Room was clean but the sleep wasn't great. Both sofa bed and single beds uncomfortable."
"Rooms are real basic and nit cleaned regularly, I came to this conclusion as I was putting 2 single beds together I found a female's vest wedged against the bed and wall."
"I do agree with the reviews unfortunately. The whole place is in need of a huge refurbishment."
"The accommodation blocks are dated, falling apart and rubbish is strewn everywhere."
"The chalets were filthy, run down, 1st one we got hadn't been cleaned and had 3 beds in living room no settee and dirty linen on floor."
"The chalets were filthy, run down, 1st one we got hadn't been cleaned and had 3 beds in living room no settee and dirty linen on floor."
"Horrible dirty nasty place with rude staff expecially the manager in the club called Connor! Absolutely disgusting nothing works everything is faulty food is horrible everywhere is dirty."