Third Space Moorgate Reviews Summary

Facilities & Equipment

Pros:

• "All gym equipment is the latest technology and a very good class schedule supported with a phone app to manage your membership/class bookings is extremely easy."
• "The gym floor is equipped with more than enough power racks."
• "The yoga studio is unmatched, a huge space that can host hot yoga classes for amazing relaxation."
• "The three-floor lay out is slick. The equipment, modern."
• "Eleiko kit throughout the whole space."

Cons:

• "But even at non peak time you have to wait for even basic equipment."
• "The timetable has just changed and there are a reduced number of classes between 11-130."
• "For the monthly fee they charge, a bigger selection of free weights should be standard."
• "Equipment wise probably least equipped compared to other third space and smallest."

Staff & Personal Trainers

Pros:

• "Patrick is an amazing trainer."
• "Andrei the PT guy at this gym is amazing."
• "If you’re looking for a PT, I highly recommend Rory."
• "Training BJJ & PT with Marek, really impressed and fully recommend him."
• "Rory has corrected my form, set me up with a challenging but manageable training program."
• "The staff have always been super friendly."
• "The mind and body class teachers are world class and take the time to help you with form and variations."

Cons:

• "Some of the PTs certainly don’t take into consideration paying members if they’re not putting money into their pockets."

Cleanliness & Maintenance

Pros:

• "The place is super clean and the changing rooms have plenty of amenities."
• "This gym provides a clean and well-maintained environment."
• "Always spotless, which makes for a great workout environment."
• "The Moorgate branch is by far the cleanest branch I've been to."

Cons:

• "I have noticed that the machines have some dust so the cleaning team may need to be looked at."

Customer Service

Pros:

• "I want to thank the entire concierge team; I’m not putting specific names because it’s literally every single one of you!"
• "I consistently receive great customer service from the front desk member concierge team including from Corinne, Oprah, Elijah, and Chris."
• "The staff is very nice and helpful here as well!"
• "The staff is welcoming to provide assistance with Melissa always helpful to answer my questions."
• "The concierge are all genuinely lovely people, they are so friendly and accommodating."

Cons:

• No cons mentioned regarding customer service.

Ambiance & Community

Pros:

• "Absolutely more than a luxury gym."
• "The classes are amazing and the gym is kept absolutely immaculate."
• "It truly is my third space."
• "The Moorgate branch has a good vibe to it with the staff being a big part of that."

Cons:

• "They are showing around potential members continuously when you can barely move across the gym floor."

Hours of Operation

Pros:

• "Really happy that the gym opens at 5:30am during the week."

Cons:

• No cons mentioned regarding the hours of operation.

Classes & Programs

Pros:

• "The diversity of the classes is amazing, and they are quite innovative, pushing your boundaries."
• "Great range of martial arts on offer."
• "Wednesday morning Hot Yin Yoga with Kerry Spark is the single most restorative class of all."
• "Also loving the wellness sessions that are being added to the schedule."

Cons:

• "Would like to see more late evening classes as there is a gap after 7:45pm."

Overall Experience

Pros:

• "It's more than just a gym, it's a lifestyle."
• "The best gym in London by a mile. I’ve tried them all and this is the only one I’ve renewed."
• "Love the atmosphere at this branch, especially in the evenings."

Cons:

• "However, the Moorgate branch falls short in the sense that it's often too crowded."