Gymbox Old Street Reviews Summary

Staff and Service

Pros:

• "The team at Old Street Gymbox are very welcoming and made me feel very welcome starting my fitness journey."
• "Friendly staff and great selection of workout machines."
• "Friendly and helpful staff! Definitely place to go!"
• "The staff and community are incredibly friends and polite and are free to chat and assist consistently!"
• "Thank you to the manager Danielle for showing me around and making me feel so welcome. Staff were all welcoming and friendly."
• "Staff are friendly, knowledgeable and approachable."
• "Staff was really friendly when I collected my membership card and have been every time I've been in and collected a towel."
• "The staff are super friendly and the gym itself is the perfect size, always very clean and the members are all friendly too!"
• "I've found staff to be friendly, too."
• "When you come regularly and people recognize your face you make friends with the staff, PTs etc."
• "All the instructors I have come across have been super friendly and approachable."

Cons:

• "Stay away from this one. Don’t trust these good comments. Probably made by their staff."
• "The front desk people are just unhelpful and RUDE, they're always giggling and making fun of you."
• "The PTs are complete snakes, they come and talk to you even if this means interrupting you during a run."
• "I encountered an unnecessary and unpleasant encounter with one of the staff members."
• "The staff are sullen and unhelpful, most of the personal trainers are pretentious and unapproachable."
• "The PTS wander around unfriendly and occupy the space you try and find."
• "Some of them are super friendly and welcoming, but a lot of them walk around like rock stars."
• "I've seen some flicking through Instagram while their client is buckling under a leg press."
• "The reception staff are untrained, the management indifferent to customer concerns."
• "They are very concerned about getting you to pay even more to get personal hours rather than just giving tips."
• "Also no one checks in with you and says how’s it going etc."

Equipment and Facilities

Pros:

• "Good equipment lots of Dumbbells, And squat racks."
• "Great little gym with everything you need for a powerlifting or weightlifting workout."
• "This gym has a high energy club-like atmosphere, great equipment."
• "Highly recommend. Great equipment, great vibe if you’re serious about training."
• "Equipment is rarely out of service and it actually doesn't ever get too packed during peak periods."
• "Best gym in the area. Large free weight area, 2 squat cages plus loads of different hammer strength machines to target all areas of your body."
• "It's very well laid out, and I've never had to wait too long to use equipment."
• "The gym itself is pretty well equipped."
• "What space there is available is organized well and it has got everything equipment wise."

Cons:

• "Some of the equipment is too close to one another to where I question safety."
• "Not enough space or equipment, particularly for weightlifting."
• "Some equipment could do with refurbishment or replacement."
• "FACILITIES: there are at least 2 to 3 machines that break daily and are not being fixed for months."
• "People are doing Olympic weight lifting in front of the dumbbells, makes it very hard to reach for the dumbbells…"
• "The gym is poorly-maintained and seems to have been going through renovation work around it since forever."
• "The weights section is a very small part of the gym despite the fact it's used by probably 90% of the members."
• "The equipment is all pretty new but will be wrecked in a year if people continue to disrespect it."
• "If anything I'd say is that they need to get rid of that hamstring machine at the back."

Classes and Space

Pros:

• "Classes are also of great quality and worth every pence."
• "The classes are excellent with wonderful instructors, allows me to explore lots of different skills and types of training."
• "This is the best gym for classes, there’s a wide variety and they’re all included in the membership."
• "Lots of class options which are all included in the membership price."
• "The studio space for classes is really cool, it's like a nightclub and makes it fun."
• "Love the range of classes and the timetable is extensive."
• "Excellent classes and instructors who are very motivating."
• "The class timetable is packed with a good variety of workouts from early morning to late evening."
• "They have a wide variety of classes and the booking system is easy to use."
• "They offer so many classes which is perfect for when you're not sure what workout you feel like doing."

Cons:

• "Classes are often overcrowded and can be a health and safety hazard."
• "Class space is inadequate for the number of people they let book into a class."
• "Classes get booked up really fast, hard to get a spot unless you book way in advance."
• "The class schedule isn't always reliable, had a few times where the instructor didn’t turn up."
• "While they offer many classes, they are always the same and it gets boring after a while."
• "The yoga classes are far too packed to be considered safe or relaxing."
• "Classes are sometimes cancelled last minute which is frustrating."
• "More advanced booking needed than is reasonable, some classes book out within seconds of opening."
• "Classes could be improved, they lack the personal touch and are too generic."
• "They’ve taken away the virtual classes which were a great option if all live classes were booked."