The Robin Hood Reviews Summary

Food Quality

Pros:

• "The food was so tasty and presentable."
• "The food was well presented and tasted great."
• "The food is very good and meal portions are good with extra veg on the table."
• "The food was absolutley beautiful - well presented, hot and good portion size."
• "Sausage & mash absolutely lovely with thick onion gravy & Northern boys love gravy mmmmm !!!"
• "The food was delicious cooked to perfection, we all enjoyed our meals."
• "Food was delicious and freshly prepared, some options weren't available but the waitress was up to date with what was on offer."
• "The menu had a good varied selection to choose from with only one item not available due to an earlier run on pies."

Cons:

• "The food took a little bit of time but I don't mind that so long as it arrives hot which it did."
• "Only small gripe being the rice being super stodgy. And although we were told it's meant to be like that. I feel you shouldn't need a knife and fork to cut your rice up."
• "The roast beef was overcooked, and the vegetables were disappointing—soggy parsnips and overcooked sprouts, possibly mixed with greens."
• "The beef in the Wellington was overcooked, and the vegetables were disappointing—soggy parsnips and overcooked sprouts, possibly mixed with greens."
• "Desserts raised suspicions, as it seemed they might have been kept under a hot lamp, affecting the cold desserts with the result of melted mousse."
• "The carrots were old and the other bits of veg were similarly old and bland."
• "The food was poor, the service was terrible. The whole time we were sat there the staff were constantly bringing out Deliveroo orders for their take away service."
• "The roast potatoes I couldn’t decide if they were cooked from frozen or if they too had also been sat around all day."

Service

Pros:

• "We was shown to our seats fast followed by a drinks order from our waitress (Hannah) who was on her third day of work at the establishment."
• "5 Star service from start to finish. Special shout out to Jack, Katie and Skye along with the kitchen team for their excellent customer services."
• "Friendly staff, delicious food, fairly priced too. They even sung happy birthday to my dad."
• "The service we received today was amazing! Ashley and other staff was really helpful."
• "Professional friendly staff, warm and welcoming. Food lovely with generous portions."
• "Staff absolutely amazing, food scrumptious and honestly mouth watering, drinks divine, no complaints, definitely recommend."
• "Staff were super friendly and attentive, even made sure to interact with the little one, which was a nice touch."
• "Customer service was great. Jack and Alfonso in front of house was lovely and chefs Alan & Alfie were lovely too!"

Cons:

• "Waited to be greeted and seated. Because the waiter was chatting to other customers for some time."
• "Waited 40 minutes from when we arrived till when our starter was delivered."
• "Waited a further 30-40 minutes for our main course."
• "We won’t come again unless we have endless amounts of time to sit and wait."
• "The service needs some work."
• "Waited over an hour for pre-ordered starters. Drink orders never appeared so had to go to ygd bar to get them."
• "Waited half an hour for our drinks, had to go to bar ourselves to get them."
• "Waited over a hour for our main course, when it came all 5 steaks were bearly warm."

Atmosphere and Decor

Pros:

• "Great location, plenty of parking, if you are tall watch your head on the way in."
• "Lovely pub with all the twinkling lights on the ceiling."
• "Toilets were clean, decor was smart and tidy, dogs are welcomed and they have a beer garden."
• "Fabulous Sunday evening with friends, staff so friendly & accommodating."
• "Lovely pub. Florin the chef, your food was exquisite. Friendly waitress with perfect service."
• "Had a lovely Sunday roast today at The Robin Hood. A lovely atmosphere and had a yummy lamb roast."
• "It has great potential but the food is not amazing! The carrots were boiled with the skin, the triple fried potatoes were dried."
• "The restaurant had that country feel to it we soon settled at our table near the open fire."

Cons:

• "The ambiance lacked Christmas spirit, resembling more of an expensive Sunday lunch than a festive occasion."
• "Throughout the 2.5 hours, we weren't once asked if we wanted drinks."
• "The atmosphere was horrendous as every guest in our section was having problems with the food/wait times etc."
• "No Christmas music or festive cheer at all… A real shame as we paid ALOT of money, over £100 for two, frankly awful meals."
• "I've never had any problems but last night made me feel extremely uncomfortable...there was an incident at the bar, whereby the police were called."
• "Dirty greasy table, had to wait 20 minutes before anybody came to take orders."
• "Waitresses had a don't care attitude. Manageress needs replacing if she thinks this is how a busy restaurant should be run."
• "The pub wasn’t busy what so ever yet stood at the bar for 15 minutes waiting to be served."