"Konrad was leading our viewings and served as the main point of contact on our chosen property. He was very professional and helped us throughout."
"Daniel Phillips made the entire process smooth and stress-free. He and his colleagues were proactive in finding quality tenants."
"Saskia Tupper was very professional, knowledgeable, communicative, friendly, and most importantly transparent."
"Throughout our letting journey, Konrad Holewa provided us with exceptional assistance and support."
Cons:
"This agency is not to be taken seriously. They have wasted my time two days in a row."
"We had a bad experience with Ronni to be honest. There were many delays and problems."
Customer Service and Support
Pros:
"I can't recommend Georgiana enough. If you're looking for a letting agent who not only gets the job done but does it with a friendly and approachable attitude, she's the one to go to!"
"Fantastic experience renting with Konrad. He was on time to the viewing, provided helpful advice on making an offer."
"Georgiana was professional, efficient, and friendly. She recommended flats that met our specifications."
"Aliah has been helpful, professional and all around lovely to work with. Any person who gets to do a viewing with her is very lucky!"
Cons:
"We ended up letting a property through another agency. But out of the 10+ estate agents I approached around Shad Thames, Georgiana from Dexters was the most down to earth, helpful, engaged and proactive of them all."
"Although I didn't get the property I was after Georgiana was a joy to work with."
Efficiency and Effectiveness
Pros:
"Dexters have been great to work with. The London housing market is crazy right now and Georgiana has been extremely helpful."
"I’m really impressed with the service from Konrad Holewa, he’s helped us get the property we wanted and process has been very smooth."
"The experience with Dexters has been really smooth and the staff have been so helpful."
"Found Konrad extremely helpful- he helped source properties that matched my criteria."
Cons:
"TERIBLE MONEY MANAGMENT. First, to note: At a vulnerable point in the process where I was renting out my flat and wouldn’t be able to switch to a different agent Dexter’s sent me many emails asking me to give them a review."