David Andrew Estate Agents Reviews Summary

Communication and Support

Pros:

• "We dealt with Kasim throughout, who was fantastic."
• "Ryan and Kirti with David Andrew were a perfect contrast to this usual process: they were patient, straightforward, informative, responsive, and respectful."
• "Anusha has been an efficient and pleasant property manager for our rental flats for several years."
• "Natalie Gilder, the agent who facilitated all my viewings, showed incredible patience throughout the process."

Cons:

• "I was really disappointed with the lack of information and poor communication skills of David Andrews."
• "Criminals, got mis sold a flat we rented - Got told all of the furniture comes in the flat, turns out it wasn’t true."
• "I've had nothing but bad experience after another with David Andrew's. Severe delays in response to our urgent queries."
• "The process of entering the property is so straightforward and easy but the problems start when it is the time to leave... we are still waiting for our deposit back, as we can't seem to be able to come to an agreement because our emails just aren't answered or considered."

Professionalism

Pros:

• "Thoroughly professional, helpful, contactable and reliable at every stage."
• "They are thoroughly professional and on the ball with a specialised and extensive knowledge of this particular area of North London."
• "Very professional, a real pleasure from start to finish."
• "Professional and helpful service throughout our recent purchase (Jeremy and Fraser). They are fair, friendly and responsive from day 1."

Cons:

• "Dreadful. Incredibly slow at addressing the damp and disrepair at the property I rented from them; the service received from Anusha, the property manager was very poor."
• "Wouldn’t touch this firm. Am a landlord going through a divorce. Dealt with this firm before no problem. This time they went behind my back and rented property out on behalf of ex."
• "What a nightmare, it’s rare to find a good estate agency these days but this one for me was by far the worse I’ve experienced."
• "Malfunctioning boiler for over 2 months (winter) and a few dozen angry emails later, it's still the same... They're really good at ignoring and postponing tenant complaints."

Efficiency and Speed

Pros:

• "The marketing was really nicely done and after just half a day of viewings we found our tenants thanks to Natalie."
• "We recently sold our property through David Andrew and I can’t rate them highly enough. Thoroughly professional."
• "We found our new apartment through David Andrews with Giuseppe as our agent who was really friendly and helpful."
• "Great agency. I've rented twice using David Andrew, and both times everything went smoothly."

Cons:

• "We've rented our property through DA for some time. The service during this time has been great. But now it's a totally different story... they still won't give it back!! Even bigger issue: David Andrew is EXTREMELY SLOW giving us our deposit back!!"
• "We had mice in the apartment for MONTHS, they knew and NEVER sent anyone to help us, instead let us deal with it at our own expenses."
• "It took just slightly longer than I'd hoped but it was worth the wait as David Andrews really were thoroughly vetting my prospective tenants."
• "Regardless of how polite you are they will make you wait as long as they can. A little compassion by would go a long way for these guys..."