The Foley Arms Hotel (JD Wetherspoons) Reviews Summary

Views and Location

Pros:

• "The views are extraordinary."
• "If you're lucky, you'll get a room with a fantastic view over Worcestershire."
• "The views from the hotel and outdoor areas simply took my breath away."
• "Large terrace with ample seating and stunning views across the valley."
• "Spectacular views from hotel patio and bedrooms."
• "It's got panoramic views of Malvern from every window."
• "The view from outside patio was spectacular."

Cons:

• "The Foley doesn't have its own parking."
• "Car park is a fair way away from the main drag- bit of a hike."
• "I had to park 15 minutes walk away and pay £3 as there is no car parking at the hotel or close by."

Food and Drink

Pros:

• "The food was lovely."
• "Great selection of products for breakfast, lunch and dinner."
• "The drinks selection is first rate."
• "Food was OK Weatherspoons food."
• "The breakfast was particularly good."
• "The full English and fish n chips are my favourites."
• "Great breakfast with prompt service and friendly staff."

Cons:

• "Very poor housekeeping. Half the bar covered in empty glasses and cups."
• "The food was overdone as well. I then ordered a warm chocolate fudge cake and it was cold."
• "Later on in bar ordered a drink on the app and yet again after 30 mins no drinks."
• "We ordered breakfast for two and were given one napkin."
• "My gastro steak meal was awful. Both our meals were served barely warm."
• "The food is dreadful. I mean disgustingly dreadful."

Room Comfort and Cleanliness

Pros:

• "The rooms are large, comfortable, and quite well kept."
• "Our room was huge warm and comfortable."
• "The family room was lovely and spacious."
• "All our rooms were large and comfortable."
• "The room was clean and spacious, and the bed very comfortable."

Cons:

• "Rooms that are a bit on the shabby (and wonky!) side."
• "Sadly the outside areas, specifically the upper terrace floor, do require urgent maintenance."
• "Toilettes was clean and everything has been very comfortable!"
• "The room was an absolute oven."
• "The bedding didn't fit the bed, duvet tiny, room 7 overlooks the smoking terrace."

Staff and Service

Pros:

• "Staff are great, couldn't have been more helpful all of the times I've been there."
• "The staff are well trained and friendly. They were well presented and attentive."
• "All staff were lovely, friendly and helpful."
• "Staff were just as good the next day."
• "Staff were very friendly and the view from outside patio was spectacular."

Cons:

• "Had to wait at the reception desk for 30mins as nobody manning it."
• "But the service was slow. The empty tables were full with lots of used dishes."
• "I went to the pub and on entering I was approached by a very rude lady asking everyone for our IDs."
• "3 of us had to wait 10 mins for our drinks and then 1 person from the group received their food first without cutlery."
• "The staff were always lovely and tried their best so it's two stars instead of one. After that the rest is abysmal."