The White Lion Hotel Reviews Summary

Location

Pros:

• "Great location within stone's throw of the beach and wide virtually un-obstructed view of north sea from rooms with a sea view."
• "fabulous location on the sea front."
• "Great position, right on the sea front."
• "Fantastic location right on the beach."
• "Great location."
• "Great hotel in seafront location."
• "Location is perfect as across the road from the beach."

Cons:

• "Although, it was a pity we couldn't have a sea view."
• "Disappointingly shabby from the outside though I didn't get a chance to see the interior."
• "The hotel has many levels and unavoidable stairs - people with any kind of mobility problem should stay elsewhere."
• "Location great directly opposite the sea front. Strange how you never get the room you wanted."
• "I thought £170 for one night was pretty steep, especially without breakfast!"
• "Parking free but pot luck for a space."
• "Small car park at rear but there is free parking directly outside the hotel which is in high demand."

Room Quality

Pros:

• "Sea view rooms vary in size so worth checking."
• "Our room (12a) was great: really clean and had a lovely view."
• "An enormous bed, a stunning view out to sea."
• "Helpful and friendly staff. Very comfortable room."
• "The room was spacious and comfortable and the en suite bathroom was huge."
• "Lovely room at the front with a sea view. Comfortable king size bed."
• "Nice spacious room overlooking the sea."

Cons:

• "The decor is very tired and dated, piece of biscuit on floor from last guests, toilet seat loose, curtains hard to close, towels not white."
• "the room was small but clean & dated."
• "The room and general quality of the hotel was very disappointing."
• "The room was outdated, the TV was small and several years old."
• "Age-wise the place is a little tired."
• "The decor in the halls was a little dated."
• "Rooms tired. Scruffy. Damp."

Service & Staff

Pros:

• "The food was excellent, service was friendly and efficient and the location fabulous."
• "Fantastic staff, they couldn't have been more helpful or friendly."
• "Ate in Sea Spice, was tasty, very busy, staff rushed but maintained their politeness."
• "Staff very friendly and welcoming."
• "The staff were professional and friendly."
• "very polite staffed booked in quickly and shown to room also bar staff waiter and waitresses in dining room also very good."
• "The staff were attentive and accommodating."

Cons:

• "It seemed as if after I had checked in the hotel staff was no longer as courteous."
• "Receptionist Staff was extremely rude."
• "Staff not helpful."
• "The manageress was extremely unhelpful and there was zero customer service."
• "There was no real apology and it appears we were not the only ones that had an issue with the non delivery of drinks."
• "So unfriendly, unhelpful staff and facilities."
• "May I recommend the staff have a lesson in service."

Food & Dining

Pros:

• "The food was excellent, service was friendly and efficient and the location fabulous."
• "Breakfast was excellent."
• "Breakfast was excellent. Best bacon I've tasted in a while. Full marks for the 'Full English'!"
• "Breakfast was lovely, nice to have some different options."
• "The breakfast was outstanding; obviously the chef knows how to source the best ingredients and then equally as important, knew how to cook them."
• "The brasserie food was delicious and the breakfasts were amazing."
• "The evening meal in the Brasserie was excellent and the breakfast was simply superb."

Cons:

• "a family came in half an hour after me and had food on the table before me."
• "the maintenance could be improved, even the hallways and stairs look decrepit."
• "They gave me a sandwich containing fish as part of a vegetarian afternoon tea."
• "the meal very small and came with a single mushroom and half a tomato, and a dozen chips."
• "The only negative was the bathroom fixtures were poorly finished eg sealants/tiling/boxing off but not a big problem at all."
• "The only downfall of our stay was the fact the room was SO hot."
• "This was the most appalling service I have encountered in a restaurant."

Value for Money

Pros:

• "only charging just over £300 for one nights B&B."
• "Free parking opposite with no time restriction was a real bonus."
• "Good value."
• "food was very good at reasonable prices."
• "Breakfast was the best we’ve had and service was first class throughout our stay."
• "Excellent Breakfasts and plenty of choice on offer."
• "Good food, particularly the breakfasts, exactly as a good British Bacon and eggs should be."

Cons:

• "Not £200 for a room like this."
• "I thought £170 for one night was pretty steep, especially without breakfast!"
• "Tired, disappointing and overpriced rooms with a good location and view."
• "I ended up checking out a day earlier even though the room was paid."
• "Will never visit again."
• "I would not go back to this hotel, but stay next door at the Wentworth if Aldeburgh is your chosen destination."
• "A really awful hotel."