The Wild Hare Reviews Summary

Category: Hotel

Address: Tintern, Chepstow, NP16 6SF, United Kingdom

Phone: +441291689205

Rating: 4.4
based on 232 reviews.

Food Quality

Pros:

  • "The Welsh rarebit and truffle chips are particularly good!"
  • "Breakfast and dinner at the restaurant was amazing."
  • "Great food, Sunday Lunch is a high point."
  • "I had the best seared tuna steak nicoise I've had for a very long time! Superb!"
  • "Food is excellent with friendly service to match."
  • "Had a great meal here. Friendly and cheerful table service, including going above and beyond advising us on the vegan options."
  • "The food we had was top notch."

Cons:

  • "Soggy fish and chips. Overpriced ploughman’s for what is was."
  • "The steaks arrived 5mins into our meals a waitress asked us if all is ok we said no my husband's steak was so fatty and un chewable. My steak was red raw especially where the steak got thicker they were both disgusting."
  • "The burger seemed to take a tour around the restaurant and garden until it finally arrived after I had complained. It was massively overcooked and dry, but also inedible as it was cold by then."
  • "I ordered lamb, and was not asked how I'd like it cooked, it was inedible."
  • "The main courses were even worse, the wife's lamb was almost all fat and no seasoning, bland garlic mash and carrots that were meh!"
  • "The fish stank and tasted awful and the chips were from the freezer."
  • "The food was awful ordered lasagna that's all I had with a load lettuce."

Service

Pros:

  • "Nothing was too much trouble and they were very accommodating towards our newborn."
  • "Professional and friendly staff."
  • "The staff are very attentive and extremely helpful."
  • "Staff were so welcoming and cheerful."
  • "The staff super friendly and welcoming."
  • "Top quality service from the staff they were friendly and cheerful."
  • "Staff were amazing. Food was very tasty."

Cons:

  • "Found that staff tolerated us rather than welcomed us."
  • "Lovely looking place and had great potential... but when u have to wait and hour and a half with staff blatantly ignoring you."
  • "Service was super slow, it took 15 mins to take the first drinks order."
  • "Absolutely dreadful. We booked in advance a table for five for a nice lunch. It was horrible staff so rude to us."
  • "The service was shocking, and not once did the staff tell us why our meal took so long to be served."
  • "Waited forever for our food, the veg was cold."
  • "The service and the food were excellent and the atmosphere was very homely."

Accommodation

Pros:

  • "The room was a good size and had plenty of storage, a comfortable sofa, TV with Internet connection and Netflix app, teas, coffees, hot chocolates, and biscuits."
  • "Lovely hotel! Charming and full of character."
  • "Super clean, love the decor the bed is so comfy."
  • "Rooms are clean and quite modern which overlook the large beer garden adjacent to a stream."
  • "Rooms were beautiful, comfortable and completely spotless."
  • "A large room with a very comfortable bed."
  • "Rooms are modern, beautiful and comfortable."

Cons:

  • "Let down by black mold in the bathroom, lifting wallpaper and a dodgy plug socket with a loose connection."
  • "The only negative I can find for the room itself was the dust and cobwebs."
  • "Stayed here with our two dogs for 3 nights was good only gripe room we were in double bed and single double bed I would have expected to be a king size bed was uncomfortable."
  • "The bed was very soft and encourages you to roll into the middle."
  • "The decor seemed dated to around the 70s, the rooms smelled a bit musty."
  • "Our TV didn't work but it just needed retuning."
  • "The only downside here was that there isn't an extractor fan, meaning you have to leave the window open to avoid the whole bathroom steaming up."

Location

Pros:

  • "Great location for visiting Tintern Abbey and seeing some beautiful scenery."
  • "Great location 10pm from tintern abbey, plenty of outdoor seating, and water for dogs, bike racks."
  • "The venue is picturesque."
  • "Beautiful historic building in one of Europe's great locations."
  • "Lovely quiet area right next to the Wye River."
  • "The location is beautiful, very close to the cathedral and the starting point of some beautiful walks."
  • "The location is spectacular with the Abbey just minutes away."

Cons:

  • "The dining room itself was so noisy that we couldn't have a relaxed conversation."
  • "We felt at that stage it was time to go."
  • "It's a real shame; this hotel definitely has so much potential but ultimately it fails to deliver."
  • "At no point did someone come to our table of their own fruition."
  • "Felt a little uncomfortable at the end of the meal as furniture was being rearranged around us for later service."
  • "Awful awful experience. A cream tea without tea or cream."
  • "Stopped because the sign outside said wood fired pizzas but when we went in we found that they only do pizza's at the end of the week."

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