Anam's Restaurant Reviews Summary

Food Quality

Pros:

• "Food is good. Adequate dishing and taste was authetic Pakistani/Indian."
• "The food was incredibly good."
• "Food was brilliant, most of the dishes had authentic taste."
• "Excellent food, service and hygiene."
• "The food was really delicious, staff was polite and there when needed."
• "Variety of food was great and all tasted lovely."
• "Food is excellent and there's a wide variety to choose from their buffet."

Cons:

• "Overpriced! Quality of food has really gone down, had to keep asking for some of the buffet items to be refilled!"
• "Food was cold and items from the buffet were missing."
• "Food was old and had bad smell to it."
• "Poorly cooked food too salty."
• "Food was uncooked and chicken was raw."
• "The food don’t even get me started it was horrible not many options as it says on the menu and the food had no flavour at all."
• "Food was not fresh as it was cold but I can almost guarantee most it was leftovers from the day before as every dish had no taste."

Service

Pros:

• "Staff is very friendly and professional the venue itself is lovely."
• "Service was excellent personnel were helpful."
• "Rabica was a lovely waitress and very helpful and nothing too much trouble. Everything with a friendly smile."
• "Great fantastic service waitress Happy was fantastic and very friendly made us comfortable."
• "Service was spot on. Tables are clear at all times. Staff are friendly and efficient."
• "The food was amazing so was the staff....they were very kind gave us complimentary biryani and curry along with the buffet.....the ambience was amazing."
• "First time went to this place in Bradford...no negatives to report Excellent food Excellent staff..."

Cons:

• "The manager was also very pedantic. When we gave him constructive feedback, we were returned with him being rude."
• "The staff have hardly any customer service skills and could be more polite."
• "KEEP WELL AWAY... If in doubt please read other reviews regarding the managers manners!!!"
• "Customer service is very poor."
• "Service and management is not the same as it was many years ago rude staff takes 10 to 15 minutes to make daiquiris."
• "The service was absolutely terrible, socially awkward/weird staff members that constantly stare at your table and who's around."
• "Very slow service. Buffet food finished and we were still in cue."

Hygiene

Pros:

• "Excellent food, service and hygiene."
• "Very clean and lovely food."
• "Excellent food, service and hygiene and It's only £12 for a buffet."

Cons:

• "The lack of hygiene of this place cannot be described in words. I have never seen such unclean glasses and cutlery anywhere in the world."
• "Most tables sticky and dirty, Chairs are not in good condition or should I say not clean."
• "The most unclean place I’ve ever been to. The toilets were filthy and when I told the staff they simply didn’t care."
• "Buffet area was so dirty. Toilets were filthy need of an update."
• "Food on the floor everywhere not clean at all."
• "Seen rats when I went to the toilet and general hygiene was appalling."
• "Hygiene is very poor. Food bits on the floor and chairs tables were sticky."

Value for Money

Pros:

• "With the very cheap price they are offering a buffet, so many items yet maintaining the quality of food."
• "Not so expensive 14.99 per person."
• "Price was £11 per person plus drinks."
• "Very good value for money."
• "It's only £12 for a buffet it also has an indoor pond with fishes to keep your kids entertained."
• "Very Nice Ramadan Buffet in just £14.95 which is very reasonable nice salad and dessert bar very good selection of food..."
• "Pretty good value for money, staff is friendly, decor is still quite nice despite being old and looking a little tired."

Cons:

• "Over the years have had many family events of 25+ people. Price has gone up by a huge amount while the quality of food has dropped significantly."
• "£15 per adult price too much bad service."
• "The manager became very rude telling me it would be full price."
• "For £17 a head, not worth it, go aagrar or else where for buffet!"
• "They charge a lot of money."
• "We were told we would be charged full price for both children for the buffet."
• "I paid several hundred pounds as a deposit for the restaurant, to be used as a venue for my engagement... they refused to return our money."

Ambiance

Pros:

• "The place looked very, very magnificent."
• "Alive fish pond adds to the ambiance of the sitting area."
• "The decor was very swarve and looked pretty amazing."
• "It is in a well placed place right of the main road, big car Park and 2 story."
• "Loved the litte bridges in the middle of the restaurant with the water underneath and the fishes inside."
• "It’s interior was so decorated and huge and very beautiful."
• "Good Ambience, calm lighting."

Cons:

• "Looks nice from outside but dirty inside."
• "The tables are very close together with narrow aisles for people to be able to walk to the buffet. If the restaurant was busy this would have been an issue."
• "It's a Shame that this place is looking tired and unkept."
• "No one at ice cream stall and everyone including kids helping themselves and making a mess."
• "Not a relaxing atmosphere. Everyone running and pushing in."
• "This place used to be super grand and luxurious before but now just looks like it needs a bit of love."
• "The outside wall was broken."