Creme de la Creme Reviews Summary

Food Quality

Pros:

• "the chocolate kebab was top notch"
• "Gelato ice cream made in the shop"
• "The chocolate (donner) kebab is something exclusively unique"
• "One of the best milk-cakes I’ve ever had!"
• "the crepe was delicious lots of cream, strawberries and chocolate shavings absolutely delicious"
• "The desserts were delicious including the presentation"
• "Ice cream is delicious and waffle is just delicious."
• "Great food great service phone manner was excellent"

Cons:

• "Sold me three frozen milk cakes"
• "Very thick crepe, like rubber. 2 slivers of 'chocolate doner'."
• "The banoffee crepe was drizzled with so much sauce we couldn't eat it."
• "probably the worst chocolate cake and chocolate custard i’ve had."
• "The cheesecake was TINY for how much I paid and milkshake has no taste to it."
• "Waffle was so dry."
• "Milkshakes were not decorated very well and the taste was mediocre."
• "The ice cream that they make is absolutely top quality"

Customer Service

Pros:

• "Fatima who was such a delight to speak with"
• "The owner and staff were very polite"
• "Staff are amazing especially Fatima"
• "young lad running the place was spot on with customer service"
• "Excellent service from Fatima today, so pleasant and professional"
• "Great friendly service from the team there (shout out to Fatima)"
• "Hospitality was on point 10 10 Service from Fatima"
• "Great service from the lovely Afzal."

Cons:

• "The food is decent but the service is terrible."
• "No apology whatsoever, I am never going back."
• "Only downfall was the staff who never cracked a smile"
• "Staff looked miserable and have no customer service skills"
• "I asked for some water which unfortunately never came."
• "I have walking stick because of damaged feet and your waitress unfortunately hurts the exact extremely pain area."
• "Very poor experience, waited around 25-30 minutes for just one milkshake."
• "Awful staff and service."

Ambiance and Atmosphere

Pros:

• "Creme de la Creme is a vibrant, modern and lively desert place."
• "Ample seating inside and outdoors."
• "The layout of the place is by far exceptional especially th water wall feature."
• "The interior styling is pleasant with plenty of seating spaces."
• "Nice and friendly looking place with semi open seating."
• "The decor inside is funky and cool."
• "Very nice desert parlour. Friendly staff and a good atmosphere."
• "The atmosphere was on point."

Cons:

• "Stop playing grime, hip hop and all that other garbage, it's supposed to be a restaurant, not a nightclub."
• "It's a shame I thought this place might have the WOW factor because the signage and decor look Beautiful. LOOKS ARE DECEIVING!!"
• "The music was strange as it alternated from grime music to Spanish music."
• "Staff just stood around in hoodies and looking very unhappy or tired."
• "Too loud music. Ask to be reduced barely did it, not in a club m i."
• "It was also pretty uncomfortable inside due to the humid temperatures; it felt like the tropics!"
• "When I queried this with a young girl with glasses, I was given a huffy puffy remark about the menu listing the custard with the desert."
• "You can tell how clean a place is when you see the toilets. In this instance, there was cobwebs all over the windows, a dirty tissue/wipe stuck on the window, sticky floor."