Address: Unit 1053a Ariel Way, London, W12 7GB, United Kingdom
Rating: 4.6
based on 232 reviews.
Service and Staff
Pros:
"Special thanks to our lovely waitress, Lisa, who made sure to check on us every once in a while and was absolutely brilliant."
"A big thank you to Sebastian aka Sebs at your Westfield London restaurant, a 10/10 service from the minute I sat down until I left."
"Daniela our waitress was super quick, we didn’t have to wait long for our food. She was friendly, attentive and great customer service."
"The waitress Kendra was sooo nice, she accommodated my need to taste the wines before ordering a bottle."
"DANIELLA attended to us and she was incredibly patience and friendly, she was so attentive and helpful!"
"Our waiter Yasin was very lovely and went out of his way to make our anniversary really special."
"The staff were attentive from the beginning till the end."
Cons:
"Ribeye steak was below mediocre- so much fat I barely had a morsel."
"My only gripe was that the menu was a bit too short for my liking."
"Some of the worst steak I’ve ever had. The service was great, all the staff were super friendly."
"The food never disappoints, had the Rib eye and it was cooked to perfection."
"Atmosphere was buzzing and a nice family vibe, we were given cute tokens for ice creams."
Food Quality
Pros:
"We ordered flat iron herd burgers, roast aubergine, and chips. Delicious! Definitely recommend."
"We ordered 3 Flat Iron Steak and 1 Sirloin Steak. It's actually good for the value."
"If you want high quality steaks at an affordable price, look no further."
"Flat iron is a top 10 recommended restaurant for those who enjoy steak and all of its glory."
"The food never disappoints, had the Rib eye and it was cooked to perfection."
"I had a wonderful dining experience at Flat Iron. The steaks were top-notch and the service was impeccable."
"Steak dinner and drinks for 2 for £60 ish, I mean that's insanely good. Especially the quality of the steak and the sides were so good."
Cons:
"The steak (medium well) was succulent and nicely cut into small chunks."
"The mac n cheese had good flavour but could have done with some more seasoning."
"The food came pretty quickly too so I’d recommend anyone to have a meal here if you’re hungry & especially when you’re hangry."
"I have mixed feelings about this place. I disagree with a menu this small."
"The steaks need to be incredible if only serving a few."
"My sirloin came out well done even though I asked for medium."
Ambience and Atmosphere
Pros:
"It's a cute place, good energy and interesting minor details."
"The atmosphere is great, very comfy and Good looking. Even the cutlery was unique to the place."
"When entering the place I thought the ambiance was really good."
"The atmosphere had a cool vibe, but my only gripe was that the menu was a bit too short for my liking."
"The ambience of the restaurant is great, in the evenings."
Cons:
"The creamed spinach went down a treat!"
"Fyi - opting for sitting outside as opposed to sitting inside provides different menus."
"Outside has heaters that can keep you warm, especially in this bitting winter."
"I am a big fan of flat iron and this venue continued to impress me. It is much larger than the others I have visited, but that doesn’t mean you lose the buzzy atmosphere."