"They have a great selection of animals from rabbits to birds and fish with everything you could need to look after them."
"Large quantity of stock available especially for fish and dogs."
"They have a nice aquatic range and it is very peaceful when you are in the aquariums section."
"There is a vast amount of stock and I always manage to find what I need."
"These have a massive range for a variety of pets."
"Huge selection of pets and everything you could need for them plus wild bird food and bird tables/feeding stations."
"Well stocked pet and aquatic store with supplies for all common pets."
Cons:
"Disappointed to see the size of some of the cages/enclosure that the rabbits are kept in… Visited today and noticed one rabbit in a tiny cage where it had no room to run around."
"I've seen the same Conure in there for 4-5 months. Not a single toy was changed in that time. That bird is also never let out."
"Although there was quite a decent range of pet supplies and everywhere was clean... Many fish tanks way over stocked."
"These bird are depressed and in urgent need of a home."
"Only complaint is they sell fish bowls and tanks which are completely unsuitable for any kind of fish."
"The holding of animals is mostly reserved for people with intentions to buy. This reduces the amount of stress the animals go through whilst in the stores care."
"Disappointed to see the size of some of the cages/enclosure that the rabbits are kept in."
Staff and Service
Pros:
"Fantastic service and knowledge."
"Very knowledgeable staff and lots of products to choose from at an extremely competitive price."
"Great service friendly staff when I was purchasing lots of great advice shame wasn't same once had the sale."
"the staff here are very help"
"Another good review for dolittles to Megan we have had so much good advice and help from her she has so much knowledge on reptiles."
"Staff are friendly and happy to help."
"The staff here are very knowledgable, and if they don’t know the answer to your question they will find out and get back to you!"
Cons:
"First time visiting today. Staff didn’t speak to us at any point during our visit."
"Found one young female of staff rude and unhelpful."
"Awful was spoken to rudely by staff"
"Pet shop has changed a lot for the worse staff are rude."
"Rude staff... Old fashioned looking woman with brown curly hair very offhand."
"the manager was cocky and rude"
"Staff need to be trained on customer service and handling of pets."
Pricing and Value
Pros:
"Prices are OK, but best buy the multi deals if you can."
"Fish are very well priced (£9 piranhas!)."
"all their prices are very reasonable"
"The prices are very good a lot cheaper than most places big bags of dog food (kibble) nature reserve only 42.00 in jollies and other pets at home it's 80.00 and dog treats I brought a bag from here 3.99 jollies again 8.99."
"The prices are good here too."
"Prices are good and the cheapest Iv seen so far."
"For aquascapers not a lot of plants, have some rocks and wood and at good prices but selection is limited."
Cons:
"Some items very expensive but others average priced."
"Poor customer service, sack of dog food ordered almost 1 month ago!"
"£69.99 for one fish none of which were attractive at all. Not competitive pricing at all, went elsewhere for fish."