Incognito Reviews Summary

Interior Design and Atmosphere

Pros:

• "The attention to details on the interior design... can show that the staff really care and are passionate."
• "Place is decorated in like an oldy worldy dimly lit bar. Very intimate."
• "The theme of the place is so cute."
• "The venue is so cool (loved the decor and hats)."
• "The decor of the medieval stone walled venue is adorned with Victorian pictures and unique feline-eque gentry."

Cons:

• "In creating the atmosphere they've made it almost too dark to read your drinks menu."
• "The place almost seemed too dark, but once your eyes grew accustomed, the light was perfect."
• "The doorman said that we probably wouldn't get a table unless we had booked which seems inappropriate for a bar where you just want a drink."

Service and Staff

Pros:

• "Always great staff too!"
• "The staff are friendly and welcoming, ensuring that you have an excellent time at Incognito."
• "Very warm and welcoming on arrival and absolutely outstanding service and evening overall!!"
• "Staff are super friendly and attentive."
• "Our waitress Catherine was also brilliant, really friendly and genuine!"

Cons:

• "The young lady who brought our bill was very abrupt in the build up to us leaving."
• "On the evening, our serving waitress wasn't the best... made us feel like we were an inconvenience."
• "Very disappointed experience for my birthday celebration. The waitress rude with my guests."
• "Rude staff, horrendous service and the manager doesn't care! A fingernail in my cocktail served in dusty utensils."
• "The staff targeted us as drunken clouts and refused to serve us; apparently my wife 'stumbled at the door', which was enough to put them off."

Cocktails and Drinks

Pros:

• "The cocktails here are phenomenal, the presentation of the drinks and the flavour combinations."
• "Specialist cocktail bar with fantastic theatrical cocktails."
• "The cocktails themselves were genuinely works of art."
• "Drinks are pricey, but they are works of art, and you get what you pay for."
• "Both the mocktails and cocktails were delicious and presented amazingly!"

Cons:

• "Pricey if you're not used to a good cocktail but for the service and experience you get I wouldn't think was expensive overall."
• "Drinks are pricey, but on the pricier side."
• "Not all cocktails were available at all times (since I guess the props are being used with other guests)."
• "I ordered a further 2 more rounds until our server came over to us and said 'Your booking time is up now so shall I drop off the bill'."
• "The smoky Manhattan is the worst bastardisation of the drink I've ever come across."