Address: Caunton Rd, Southwell, NG25 0PN, United Kingdom
Phone: +441636636600
Rating: 4.4
based on 137 reviews.
Vegan and Dairy-Free Options
Pros:
"Thank goodness there were options for mum, brownie, carrot cake and chocolate ice cream! Mum really loved the carrot cake!"
"The vegan ice cream is a new addition and really enjoyed the raspberry flavour."
Cons:
"I was worried if they would have anything for mum as when we come it’s ice cream we have so not taken much notice of cakes?"
"Ice cream lovely but sadly one person serving ice cream on a bank holiday Monday was a joke. And charging 60p extra for a gluten free cone is shameful."
"Very good service with absolutely fantastic ice cream."
"Amazing place well worth the detour off the M1/A1. Obviously the ice cream is incredible, and the portions very generous."
"Fantastic ice-cream in a beautiful location."
Cons:
"Had a banana ice cream milkshake and was disappointing."
"The texture of the ice cream and creaminess was great, but the only criticism was the distinct lack of flavour."
"Been here many times before for the fabulous ice cream however decided to have lunch this time… Big mistake!"
Service and Staff Efficiency
Pros:
"Girls behind the counter were efficient and polite."
"Fantastic place to visit, the Ice cream is unreal!! Staff were very friendly."
"Very good service with absolutely fantastic ice cream."
Cons:
"Whilst the location and the ice cream were very nice the same cannot be said about the rest of my experience here."
"Visited today for our anniversary lunch. I don't take pleasure in leaving negative reviews but there was a lot of staff not much initiative between them."
"Waited 20 minutes before somebody cleared the table from the previous customers."
"Visited on the bank holiday and expected it to be busy - sadly service was poor."
Food Quality and Variety
Pros:
"Jacket potatoes and salad really good."
"Very generous servings for main meals. Good selection of meals available."
"The food and drinks are brilliant."
Cons:
"Expensive food choices and card only! The bread for the cheese sandwich for the children was quite dry."
"Child's sausage and chips was £7.50. One sausage and a few chips!!! Peanut butter cookie didn't taste of peanut butter but tasted stale and hard."
"Food was nice but at just less than £80 for 3 people to eat lunch I'm expecting far better service."
"Food here is excellent...the Christmas dinner was delicious! Been here many times and have never been disappointed."
Facilities and Environment
Pros:
"Dog friendly and kids play area."
"Great outdoor area for children and there is a separate area where kids not allowed!!"
"Nice little ice cream cafe. Growing each time I go. Good meeting place between my home and Notts/Leic."
Cons:
"The playground did not have much for very young children, such as swings with enclosed seats."
"The children's play area was disappointing. The little tikes cars were broken."
"A great stop off for a cycle around the vale of Belvoir on the North side."
Value for Money
Pros:
"Good scoop size! Of course, there's a queue, it's popular. Recommended."
"Food arrived promptly and was very nice. It was quite pricey but very enjoyable."
"Took my son for a treat, on the outset prices might seem a little expensive but it's about on par with other similar establishments."
Cons:
"We didn’t try the ice cream as one scoop is £5.50 and we felt we had spent enough already!"
"Prices are decent for ice cream but not worth over £8 for a Sundae!"
"Two out of three times we've been left disappointed so I doubt we'll be visiting again."