It's Funtime - Bouncy Castle Hire Bourne Reviews Summary

Customer Service

Pros:

• "Stephen and Helen were so friendly and helpful- very communicative and went out of their way to help me."
• "The fact they’re happy to go above and beyond rather than just dropping and leaving is so lovely."
• "Helen has been fantastic from the moment I enquired, answering all my questions and offering honest advice."
• "Thank you Steve for making yesterday a great time for us. It was indeed lovely to meet your family."
• "Really recommend this company. Steve arrived on time and set up the amazing dinosaur bouncy castle with slide really quickly!"
• "Great service! Hired the dance and bounce castle which was the absolute highlight of my daughter's birthday party."
• "Excellent, friendly service! We hired some garden games and a speaker as an extra for our party."
• "Absolutely brilliant service, ordered the platinum soft play package with bouncy castle also the disco stereo for my son's 1st birthday."

Cons:

• "Attended a 4 year olds birthday party, could not believe the attitude Steve had towards the party hosts, he was very rude."

Equipment Quality and Variety

Pros:

• "The soft play set up was fab, our son and all his friends absolutely loved it. Highly recommended."
• "Funtime were amazing from start to finish, recommending which castles they had that were better for his age group."
• "Steve was absolutely fantastic! Such a nice guy! He put the bouncy castle up and down in no time."
• "The castle was amazing, but what I really thought was great was that Steve messaged me the day before the party to confirm everything."
• "Great service and wonderful set up for the silver soft play package we hired for our daughter’s first birthday party!"
• "Top quality service. Fun times certainly brought the fun with a brilliant bouncy castle, ball pit and soft play area."
• "It’s safe to say the kids had an amazing time with the bouncy castle with a slide, diddy cars, space hoppers and a giant connect 4."
• "We hired the Disco Dome Bouncy Castle for our daughter’s 8th birthday party and it was brilliant!"

Cons:

• "Would have given 5 stars but we were a little disappointed that the mats were not the big ones as advertised in the photo."

Reliability and Punctuality

Pros:

• "Stephen came to set up and was very prompt and really friendly. Set up was smooth and collection easy too."
• "On the day they always arrive on time and are so helpful."
• "Steve and his team came and set up everything perfectly and on time."
• "Already very reasonably priced and very reliable and punctual."
• "Excellent service, arrived and set up really quickly."

Cons:

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