Harvester Swan Centre Eastleigh Reviews Summary

Service

Pros:

• "Fantastic time the very best of service Paul our server was so funny he is a excellent a credit to your company."
• "The waitress recognised the situation and rescued us with rapid delivery of ice-cream which quickly diffused the youngster."
• "Massive thank you to Nadene for making it such an enjoyable evening."
• "A massive shout out to the new staff member called Elliott. He was charming, helpful and patient."
• "Our waitress Phoebe was a star, she really made our visit pleasurable."
• "Absolutely amazing service from the waiter Paul he was hilarious."
• "Our server Hatty was friendly, attentive, and around lovely."

Cons:

• "The waitress was extremely rude, and gave me an incredibly dirty look when my other half paid for the meal."
• "On top of this the waitress was very rude and ignorant to our complaints."
• "Sadly not a brilliant experience I asked for the air on to be turned off as it was blowing quite badly on us to which I was ignored."
• "Didn't eat, was sat down next to the bar we asked to move due to anxiety issues and wasn't comfortable sitting in a busier part if the restaurant, I was told we can't move as tables were booked."
• "Very disappointed today, the service was slow."
• "This is one restaurant I shall delay my return, it is not typical of Harvester."
• "Customer service was rather poor Kerrie didn’t seem interested."

Food Quality

Pros:

• "the food was incredible i believe their names are Poppy and Martin fantastic food tasted very Fresh"
• "The food cooked by Martin was phenomenal."
• "Food was cooked to perfection."
• "Absolutely delicious food and excellent customer service!"
• "First time at this harvester... the food was yummy and the service brilliant."
• "Our food was good so credit to the chef Poppy."
• "Food was lovely perfectly cooked and very quick and good prices!"

Cons:

• "One of the worst meals Iv had in a long time."
• "Waited half an hour for our meal and then the steak was over cooked!!"
• "Four of us went out and we ordered a mix grill which turn up 30 minutes later the meat was so over cooked you could not chew it so we all left it and asked to speak to a manager only to be told their was not one on duty."
• "Had a meal out on Friday 26th November 2021 with my sister and my dad. We waited well over an hour for our food to arrive and when it did finally arrive,it was burnt, there was hardly anything on the plates and tasted awful!"
• "The Mixed Grill was very disappointing, steak chewy and fatty, gammon seemed undercooked and sausage very poor quality!"
• "Food was poor, I ordered the pork belly, then to be told that it didn’t come with the sauce stated on the menu and that there was no potato hash."
• "The pork was so dry that I left it."

Atmosphere & Experience

Pros:

• "We were greeted with warm smiles as we entered."
• "always enjoy coming to the different harvesters but i must say Swan Centre Harvester in Eastleigh is by far my favourite"
• "First time here and what a enjoyable experience, clean tidy friendly staff."
• "Me and my girlfriend came to a very familiar harvester! Very family friendly and welcoming atmosphere."
• "We have had the best evening at Harvester!"
• "All the staff were lovely and welcomed us in and made us feel safe."
• "It was amazing, lovely food, lovely waiters/waitresses and perfect food!!!"

Cons:

• "This place should be shut down."
• "A little Harvester - atmosphere is pretty minimal."
• "Over £120 wasted. Won't be returning here."
• "Sadly our visit was a disaster. Eventually we were served and placed our order. After an hour we asked if we had much longer to wait."
• "The most awful experience ever. Manager was awful."
• "The food and service is the worst out of the harvesters we have been to, the staff and management didn't care when we complained, they just walked off."
• "Worst harvester I have ever been too!!!waited half an hour for our meal and then the steak was over cooked!!"