Peacocks Tearoom Reviews Summary

Ambience and Decor

Pros:

• "The decor was so pretty and unique, you definitely should check this little gem out."
• "It has a vintage ambience that makes it feel very idyllic from a time lost to us a few generations ago."
• "Instead you have a beautiful Regency house and garden, with attentive staff and an attractive touch of bohemia."
• "An absolutely huge range of teas in wonderful surroundings with eclectic collections of tea caddys and other things."
• "The decoration, atmosphere, and friendly service make this place a must to visit with friends or family."
• "All to enjoy while you take in the nice views by the river!"
• "The place itself is so well decorated, it’s just fun to ‘explore’ different rooms and their vibe."

Cons:

• "The only slightly negative thing I have to say is that the managers are sometimes a little bit cold/dismissive."
• "However, as suspected, the cake was too sweet, and sandwich was too salty, which was probably my personal preference."
• "Cute location, great for tourists who don’t know better, but you’ll be hard pressed to keep locals."
• "However on a busy day we waited and waited for our toasties and when they arrived I can only say they were disappointing for £17."
• "Sad to express our disappointment about this place. We had to wait outside in the cold and then once we were finally inside it took a really long time to get any attention from the staff."
• "The only let down was that the table we had was too small even for two people."
• "Very slow service. We were the second group to come in at opening and it took over a hour to be served."

Service

Pros:

• "All staffs were friendly and cheerful."
• "The staff are very friendly and helpful."
• "The staff were some of the friendliest and attentive I have ever been served by."
• "Excellent service, particularly from the lady who is in charge of the loose leaf tea sales."
• "The waiting staff were friendly and seemed interested in our party."
• "Servers are really friendly and attentive too."
• "Very helpful staff providing the ramp for disabled access."

Cons:

• "The service was lacklustre, I think they were a member of staff down."
• "The service has definitely dropped and honestly ruined the latest visit."
• "Upon arrival, the establishment was full of staff, and yet we, along with other customers were left waiting at the door for seating."
• "We waited so long for any further service in our room ie for coffee and pudding that we just had to leave."
• "In those 5/10 minutes some waitress rudely told us that my baby HAD to sit in the highchair."
• "Regardless, the staff were not attentive and I had to wait over 30 mins to pay, all the while our plates had not been cleared."
• "The person who appeared to be in charge appeared more preoccupied with putting her phone on charge then noticing we were ready to pay."

Food and Tea Selection

Pros:

• "Had lunch in the garden, had an egg and cress sandwich and my husband had a bacon and brie sandwich on granary bread both were excellent."
• "The food was delicious also, I had a goat's cheese salad. Portion sizes were significant."
• "Good value for money as well, I felt like I had an afternoon tea with flexibility in choosing my own dishes and the bill for two came out so reasonable."
• "The food is absolutely delicious, and the setting absolutely fits the mood of the experience."
• "Delicious fresh scones."
• "Huge loose tea selection, wonderful reasonable afternoon teas."
• "The brownie has chunks of walnut in it which tastes amazing, the scone was huge and delicious."

Cons:

• "Today we were charged £5 for 2 small pieces of half rye toast - one slice for each of us at £2.50 each!"
• "The tea was good, food average at best."
• "However, as suspected, the cake was too sweet, and sandwich was too salty, which was probably my personal preference."
• "Croque Monsieur was average with the bread quite soggy on the inside, the Welsh Rarebit which was a tiny slice of bread, left my husband still hungry. The carrot cake was quite soggy."
• "An impressive selection of tea, which were very good. Also has good changing facilities for babies. Only downside was that, when brought, I had no idea how brewed the tea already was, and it ended up too brewed."
• "We had toasted ham and cheddar sandwiches with a salad garnish that consisted of half a dozen rocket leaves grated carrot and half a cherry tomato. All in all, it was nothing special."
• "Service grumpy from the go not even a hello & £40 spent on afternoon tea was bland. Sadly the scones & chosen cake were dry."

Value and Pricing

Pros:

• "Good value for money as well, I felt like I had an afternoon tea with flexibility in choosing my own dishes and the bill for two came out so reasonable."
• "The price that we paid was reasonable given the quality of the food and service."
• "All reasonably priced."
• "Doesn’t cost an arm and a leg either."
• "This was all at a very reasonable £24."
• "I have known cheaper and I have had bigger scones! But for friendliness, for service and for attention to detail and quirkyness absolutely brilliant."
• "Food excellent and very helpful and friendly service throughly recommend great value for £20 too!"

Cons:

• "Today we were charged £5 for 2 small pieces of half rye toast - one slice for each of us at £2.50 each!"
• "It is a bit pricey but it is worth it."
• "I thought it was over priced and over rated."
• "The portions were much less than previous visits. And the price is still much too expensive for what you get."
• "Service grumpy from the go not even a hello & £40 spent on afternoon tea was bland. Sadly the scones & chosen cake were dry."
• "A bit expensive but was in a tourist location and upmarket area."
• "Very expensive for what you get!"