The Royalty Reviews Summary

Category: Pub

Address: York Gate, Guiseley, Otley LS21 3DG, United Kingdom

Phone: +441943463732

Rating: 4.3
based on 153 reviews.

Service

Pros:

  • "The service at The Royalty was very professional, and attention to detail just so nice."
  • "The service was very good with many check backs and we left a 10% tip based on the quality of food and service."
  • "The staff were very attentive and checking on us to keep us happy and couldn’t do enough to make sure we had a lovely evening, great job you guys."
  • "All the staff were exceptionally helpful and friendly."
  • "Service was great too, everyone was friendly and professional."
  • "Service was quick, with the young lady behind the bar helpful and friendly."
  • "Friendly & efficient staff (thank you for being awesome Ruby)."

Cons:

  • "Our food was served lukewarm, and we had to watch it go cold whilst we waited for our cutlery."
  • "After HALF AN HOUR someone came out to check that I hadn't ordered the vegetarian breakfast (meaning they hadn't even started cooking my food yet)."
  • "Stood at the bar for quite a while. 3 or 4 staff came to the bat and not one greeted us or said be with you in a minute just left us stood there."
  • "We waited 50 minutes for our food to arrive which isn't ideal with a 4 year old and a diabetic adult."
  • "Absolutely awful experience. Arrived and ordered drinks. My partner though he might order a dessert as dinner service had finished. Went to go into the very large conservatory overlooking the great views - and told we couldn't go in."
  • "Dreadful service today! Food only mediocre! Clap cold Yorkshire pudding, which was then taken and reheated in microwave!"
  • "Some of staff very unfriendly could do with a course in customer service!"

Food Quality

Pros:

  • "For the first meal out since lockdown, having a tasty burger and a cold drink, with my loved ones and my dog, in a well-maintained, secure place that overlooks a beautiful view and with fantastic, professional staff, I cannot recommend the Royalty enough as one of the area's hidden gems."
  • "Superb place for amazing views, fabulous food and great service from all staff."
  • "The home made pies are to die for!"
  • "Lovely freshly made food and great menu choices."
  • "The pies were excellent and everything was clearly homemade to a very high standard."
  • "The roast beef was tender and the veg was cooked perfectly."
  • "The food was obviously freshly prepared and cooked to perfection."

Cons:

  • "Meat very fatty, veg bland."
  • "The food was below average."
  • "Pretty average food made significantly worse by being served in yellow polystyrene boxes with flimsy plastic knives and forks."
  • "The vegan pie was definitely lacking for £15, some effort should have been made."
  • "The food however was bland. Just lacked taste."
  • "Ordered two steaks - both were inedible and absolutely awful."
  • "A very disappointing Sunday roast. Wet roast potatoes, pre-cooked and sliced pork, undercooked vegetables, tasteless Yorkshire Puddings and watery packet gravy and jar apple sauce."

Ambiance & Location

Pros:

  • "Great views over Yeadon, Leeds, Guiseley and Wharfedale."
  • "Beautiful panoramic views and plenty of Greenery."
  • "You can watch planes land at LB airport whilst enjoying locally made ice cream in the beer garden - try the rum & raisin!"
  • "Lovely conservatory and beer garden with great views of planes landing and taking off from Leeds/Bradford airport."
  • "It's a great place to go and sit outside, overlooking the airport."
  • "Beautiful stunning views over looking the Leeds Bradford airport runways."
  • "Great location for views having come from 'Surprise View'."

Cons:

  • "Over all experience was odd. There needed to be some music plays to create more of an ambiance."
  • "Nice location, felt like I was sitting in a retirement home .. needs some colour … a bit of ambience !!"
  • "The only reason I did not give 5 stars was the ladies toilets were disgusting."
  • "The outdoor area is really looking a bit scruffy and dated now sadly."
  • "Anyway, you wouldn't want spend long here as it goes as directly under flight path of Leeds Bradford Airport just as the planes take off, every 20 mins, v early morning until after midnight so extremely noisy."
  • "Location of pub is very exposed, and more could have done to provide shelter from the wind."
  • "Great location for views and staff nice enough but inside of pub left a lot to be desired."

Value for Money

Pros:

  • "Dog-friendly pub with a great selection of ales as well as super lovely and accommodating staff."
  • "Prices are low, I've been to lots of places with poor food that charge more."
  • "Good service and reasonably priced."
  • "Prices are very reasonable and you won't be disappointed with the portion sizes."
  • "Highly recommended as the food is top notch at a high standard for a very competitive and reasonable price compared to some."
  • "Great and reasonable prices too!"
  • "Good value for money."

Cons:

  • "POSH Cottage pie up by £3 but we still ordered it. VERY SHOCKED BY THE SIZE."
  • "£11.00 seems a little expensive."
  • "However £5 for a rekorderlig was a bit pricey."
  • "Never again will I drink or eat at this pub again. I was charged an extortionate amount for two pints and a shandy. £17.20 for these drinks is absolutely ridiculous!"
  • "The food was quite nice but I thought my portion of veggie curry was quite small for £14+."
  • "I thought my portion of veggie curry was quite small for £14+."
  • "However once we got the bill we were shocked to see completely different prices to what we saw on the menus given to us by our waitress."

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