"The new team sport track in Cardiff has recently opened - it's such a big improvement on the old one!"
"Fantastic Track, my first delve into the Indoor karting scene."
"Incredible track, lovely staff and an all round thrilling experience, the top level of the track is wooden, grippy and plenty of harrowing turns to really push your confidence in the abilities and the kart as a beginner."
"The layout is good for an indoor track partly thanks to the 'flyover' section, where it is possible to reach speeds up to 35/40mph - which indoors feels a lot faster!"
"The Team Sport experience was great - my two grandsons thoroughly enjoyed the fun on the track, and especially having more than one level to race on."
"The track is pretty hard to master quickly and requires a bit of practice to compete with the member times."
"The circuit is a two tier track allowing for a fast down hill, hairpins and an s bend!"
Cons:
"The lower level at Cardiff is slippy, it didn't feel so slippy at the bottom of the down ramp as it did at the far end."
"I find the Sodi karts less responsive, the pedals are unpleasant to use and the seats can only be adjusted when you're not in the kart."
"The majority of our group kept getting stuck behind strangers going very slowly and this wasted a lot of their time."
"The ‘racing’ was a joke. 16 karts were on the track each time. Way too many as the lights on track were nearly always amber, which meant the boys had to drive slow."
"One of our group spun out at the bottom of the ramp. She was left there for two laps before anyone did anything about it."
"The spectator area is in a bad place for any photography / filming, as you can't see the front of the drivers past the giant signs posted all along the sides of the track."
"I found the track too slippery on the lower level, so if you are looking to push the times and race against others then it is likely your lap times will suffer if you move offline."
Staff and Customer Service
Pros:
"The application of the safety rules was good and the staff were very attentive and helpful."
"Staff were very helpful, even when black flagged I was helped to be safer to get me back on the track ASAP."
"Everyone was really knowledgeable and kind - a shout out to Ffion who went above and beyond to help us out and be helpful to us!"
"Very friendly staff, KC is an asset to the team."
"The staff are extremely helpful with the whole experience."
"Staff were incredibly helpful and great to talk to."
"All staff friendly and helpful and great spectators lounge with a bar 😆😆😆 will be going again."
Cons:
"Only disappointment was the lack of disabled/wheelchair access to the main viewing area."
"The person introducing the safety video was incredibly unprofessional and irresponsible."
"When asked to speak with a superior the staff turned hostile and began rambling and insulting us."
"Staff where rude kept us waiting before and after safety video."
"Experience was ruined by Tom who worked on the track, he was rolling his eyes at customers had an awful attitude."
"The staff attitude was dire. Inflexible, condescending and a very poor advert for Welsh tourism and leisure."
"Appalling service by a host named Casey/Kasey who insults their clients and wouldn't let them speak when inquiring about reasons for delay."
Value and Pricing
Pros:
"This was a 342 event which with the Elite membership worked out at £26.25, otherwise known as an absolute bargain for 45 minutes karting!"
"Really good fun."
"If your thinking about visiting definitely do it! As it will be a memory for the books!"
"I've been here 3 or 4 times and I have a great experience every time."
"Cardiff is a great venue, and one we will be back to very soon."
"I would absolutely recommend this track to anyone and I will definitely come back in the future!"
"We had an amazing time!"
Cons:
"Got one star ⭐️ because it was raining and the roof is leaking."
"Also got charged £4.50 for USED 59p building gloves from Screwfix which isn't a right thing to do just because of Covid."
"Without taking the second race into account, I'd say it was a little pricey, especially when you have to pay for your own balaclava."
"As expected the prices for drinks and food are expensive."
"It's a total rip off we paid over £200 pound for 5 people for 2 15 minute sessions and one of them we couldn't even race in because they were testing if we could read and understand what to do when different colour lights were shown so we only got 15 minutes of proper racing and half my group couldn't even race."
"For the price you charge it's not good value for money at all."
"Was confronted with an unexpected £10 charge for glove and a mask. There was no notice of this charge during the booking phase."