Address: Unit 1 Freightliner Rd, Hull, HU3 4UL, United Kingdom
Phone: +441252732300
Rating: 4.7
based on 122 reviews.
Staff Support and Friendliness
Pros:
"Throughout he was supported really well by the staff all reassuring him and giving him advice and feedback."
"Staff are welcoming, friendly and provide brilliant customer service."
"All of the team were really accommodating as he was the youngest."
"Staff were friendly and helpful, track was good and karts seemed okay."
"The team were great. They spent more time going through the acceleration and braking in greater detail."
"Manager and staff unbelievably rude with no customer care."
"All the staff were incredibly helpful, the manager was a great laugh."
"The staff were excellent, very friendly, knowledgeable and great to chat to."
Cons:
"Seemed to be understaffed so delays getting served. One staff member running reception, the bar and taking groups in."
"During the break the staff were running around like headless chickens, with no one really in control."
"Shocking tracks to small and the staff don’t care."
"Failed to enforce then no bumping rule as there was our group of 5 unexperienced riders on the track with 3 regulars."
"The staff don’t care and safty is another story."
"Not very BIG & the actual course is not that well designed."
Track and Kart Quality
Pros:
"The new electric karts are fun yet challenging to drive and the track provides a test for both new and experienced drivers."
"The karts are a blast to drive, even with them being electrically powered and can quickly get up to nearly the 40Mph speed on the straights."
"The electric karts are good too!"
"Karts are now electric and I was pleasantly surprised that performance was almost identical to when I had been and karts were still petrol."
"The track design was exhilarating, the karts were high-speed beasts."
"The karts were really good and Marshalls were really helpful."
"Very professional staff, well run track discipline, clean equipment."
"Karts are all well maintained and staff on point to stop any collisions."
Cons:
"Almost 10 ppl out at one time. You would have to pay for at least two sessions meaning 4 × 15mins each having the fastest lap."
"First electric go karting experience was different compared to petrol. Breaking down the ramp was very tricky."
"The surface is absolutely horrendous, with sections of polished stone and concrete making it very slippy."
"During our heats with the 3 of us from Holland, we were combined in the heats with 10 locals. These locals were as good as drunk."
"My kart then proceeded to break down not once but twice."
"They are slower than the petrol ones around the track but I liked the extra initial acceleration."
"Absolutely terrible. Not my first visit but probably my last."
"I decided in this race to stay wide to allow the other racers to pass easily to avoid the constant collisions I'd experienced in the first race."
Booking and Organization
Pros:
"Booking easy, very good at notifications on your day."
"Spot on venue for our lads afternoon out."
"Great first session with you and in electric karts. Great price for Go kart//golf package."
"Booking was so easy (even for 12 using 6 vouchers )."
Cons:
"Shadowed with mist because of an adult trying to ram children so his child could win."
"This was so badly organised I was in a bit of shock. I'm pretty experienced at karting and never seen a site run like this."
"The race track is small, and if you choose the family time, you'll be frustrated with how many times the younger kids hit things and it stops the whole race."
"Cancelled our booking 10 minutes before arrival!! 10 people made a special journey and having paid for the Humber bridge for a staff Christmas party."