Kenton Dental Centre Reviews Summary

Staff Friendliness and Professionalism

Pros:

• "100 percent recommend them. all staff members are friendly and professional."
• "Receptionists are always very caring and friendly."
• "I honestly wish that other professionals were like them."
• "Thank you to Dr Mohamed Azim for the smooth procedure as well as to his assistant. Receptionist it’s always helpful."
• "My partner took my son for his first dental appointment and the staff was wonderful."
• "All staff treat you with respect, are friendly and helpful."
• "Reception staff are super friendly and professional."
• "The Reception team were friendly and very efficient in their communication."

Cons:

• "We looked around and the dentist had 1-2 patients waiting to be seen."
• "The receptionist immediately turned us away."
• "It’s disappointing that this reception staff has such poor basic people skills in courtesy and politeness."
• "The receptionist Mary, is extremely rude, mean and unfriendly."

Quality of Dental Care

Pros:

• "I rarely write reviews but felt that I just had the thank Ahmed for the amazing and pain free construction of my tooth implants."
• "Honestly couldn’t be any more grateful to this dental practice… from the reception staff to the dentists / nurses they’re all amazing, helpful and beyond accommodating."
• "Best dental clinic ever! Reception staff are super friendly and professional. Always service with a smile. The dentist always explains the treatments."
• "Dr Sheikh is a fabulous doctor. Professional and kind in his delivery of words and treatment."
• "Fantastic service, and all staff are caring towards patients."
• "Exceptional care is provided at this dental practice. Dr Ahmed is excellent, made me feel very calm during the whole of my treatment."
• "Fantastic professional team! Put me at ease knowing I don't really enjoy dentist trips."
• "Excellent dentist. Seen promptly and treatment was performed quickly and painlessly."

Cons:

• "The dentist dismissed this as something that would pass, some 2 years later the gun is still infected."
• "Unfortunately I can’t recommend this practice. I have been there to treat a periapical abscess and explained to the dentist all my symptoms."
• "Felt rushed and didn’t clean the plaque underneath the filling or put medicine into the tooth to cure it."
• "I was gagging but the doctor kept pushing the rubber thing in my mouth."

Appointment Availability and Scheduling

Pros:

• "Thank you for giving me a cancellation appointment yesterday."
• "Another great job done in this practice Thank you to Dr Mohamed Azim for the smooth procedure as well as to his assistant."
• "The clinic is always well run, efficient and personable. i have always been able to get appointments quickly, even in emergencies."
• "I had a very good experience! I've called in the morning and managed to get an appointment same day in the afternoon."

Cons:

• "Due to traffic we were late by around 10-15 minutes or so, upon arriving at the surgery the receptionist immediately turned us away."
• "After a bad experience of trying to extract a tooth at my usual dentist and not succeeding I was recommended Kenton Dental Centre."
• "Bad experience with Mrs.Charmaine from reception. She pushed me to another dentist without asking."
• "Bad experience with Mrs.Charmaine.from the reception. She pushed my husband to another dentist without asking me."