El Camion Reviews Summary

Category: Mexican restaurant London

Address: 25-27 Brewer St, London, W1F 0RR, United Kingdom

Phone: +442077347711

Rating: 4.1
based on 212 reviews.

Service

Pros:

  • "The waitress was very friendly and welcoming, I felt the smiley service was good for the mood."
  • "Staff were excellent and music was outstanding."
  • "The staff are so friendly, very accommodating."
  • "Always a reliable late night spot with very tasty tacos."
  • "Good value for money and very welcoming staff!"
  • "The staff were super friendly and helpful."
  • "Great service from friendly staff."

Cons:

  • "Service was good but could have been better."
  • "Service was terrrrrrrible."
  • "Went after work for a drink with a colleague, had some of the rudest customer experience I've ever witnessed."
  • "Given how hungry we were and the especially longer delay of one of the quesadilla dishes, the staff said they’d give it on the house because of the inconvenience and delays. However when the check came, they charged us for it."
  • "Service took away from such a nice meal... the service was just atrocious."
  • "However v.slow service, waitress not attentive and slow."
  • "They clearly don't care about customer service."

Food

Pros:

  • "The food here was tasty but portions were small for the price, its more of a snack food place than a full meal."
  • "Great flavor, good prices, and fantastic drinks."
  • "Food is not gonna be the best Mexican of your life, but it’s tasty and filling!"
  • "Food came very quick and was great."
  • "The food was absolutely delicious, and it’s a really fun atmosphere to spend an evening."
  • "Awesome food, great service. The pork carnitas tacos are amazing."
  • "Food was rich and tasted great."

Cons:

  • "I've never had food poisoning this bad before. The whole place is filled with thick smoke from cheap incense."
  • "The food was meh, portions were tiny."
  • "Food was nothing special, pork carnitas was dry and jackfruit was way too spicy."
  • "The iron steak burrito was average and quite messy to eat so wouldn’t go for that again."
  • "The food doesn’t taste bad, but is far from being authentic."
  • "Food portions were TINY & the tacos had hardly any meat."
  • "Food ok, too oily and salty."

Atmosphere

Pros:

  • "Lovely atmosphere, we were a party of four and all had burritos."
  • "The atmosphere and decor is absolutely 10/10, a great little find and definitely worth the visit if you’re in Soho."
  • "The atmosphere was perfect with low lights and good music."
  • "Really nice, happy, chilled environment."
  • "Once you walk in the venue you feel like you belong here! The vibe and the staff are incredible."
  • "It basically epitomises everything that's great about Soho."
  • "Nice venue for a date. Dark with good music."

Cons:

  • "Booked a table at the bar for food, ended up in the basement (dark, dingy, smells)."
  • "The restaurant is very small so feels a bit cramped and noisy."
  • "For atomspire, it is a pretty noisy place."
  • "The playlist wasn’t great this night (might be an exception), it was very eclectic with poor transition."
  • "We questioned the vibe at first, there’s a lot of incense and the setting isn’t overly smart."
  • "The atmosphere is okay, it does give Mexican vibes but still you get like modern music that has nothing Latino in it."
  • "Very disappointing and ruined the atmosphere of the night."

Price

Pros:

  • "Great flavor, good prices, and fantastic drinks."
  • "Good value for money and very welcoming staff!"
  • "Food is good, prices are cheap."
  • "I think it's good value for the quality of their food."
  • "Yes, these nachos were a bit pricey... but when it arrives, you realise it was definitely worth it!"
  • "Fantastic food for decent prices, the cocktails were creative."
  • "Drinks are good and the atmosphere has a nice chilled vibe."

Cons:

  • "The crooks that own El Camion charged me $112 for two drinks."
  • "The bill always overpriced."
  • "A little pricey for such a small portion."
  • "Just about everything was too expensive for the quality and quantity of the food."
  • "£15 for a small, featureless burrito with a side of salted tortillas and a small bottle of beer."
  • "Paid £18 for small burrito with just a few side chips and a bottle of beer."
  • "The portions are small for the price, it has nothing to do with the previous reviews I have seen."

Staff

Pros:

  • "The staff were super friendly and helpful."
  • "Staff were friendly. Tried almost everything on the menu."
  • "Wait staff happy to explain the meals, & service was quick."
  • "The waiters were attentive and friendly and the restaurant had a nice atmosphere."
  • "Our waitress was the kindest person ever."
  • "The customer service and willingness to answer any questions we had was *chefs kiss*."
  • "Most of the staff were pretty awesome too is that made for a good night."

Cons:

  • "Bar man was borderline rude."
  • "Rude, disrespectful staff like I haven’t experienced anywhere else."
  • "Condescending staff."
  • "Upon entering, my companion and I were met with a noticeably rude and passive-aggressive attitude from the hostess."
  • "French bald barman in basement bar very rude to my wife & I."
  • "Encountered unbelievable level of arrogance by the staff who wasn’t even able to sit us for 30 minutes."
  • "I think most unfriendly staff i have ever seen in london."

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