Cafe Pacifico Reviews Summary

Service

Pros:

• "Staff is amazing, really helpful and attentive!"
• "Really good service, it was speedy too as requested because we were off to a show."
• "Service was quick, informative and friendly."
• "The service was great at every stage, especially dealing with the chaos of people turning up at different time, ordering at multiple stages and splitting the bill."
• "All the staff are friendly and would check regularly if everything is fine."
• "Service was good and staff efficient / friendly."
• "The staff were very attentive and service was quick."

Cons:

• "At no point -- from seating to leaving -- were we checked in on, asked how our meal was, etc."
• "Manager came over and I explained what was wrong he completely ignored what was wrong with my partners dish."
• "Had extremely poor service from the staff and the manager was extremely dismissive when the constructive feedback was raised."
• "Service has room for improvement too - staff more interested in chatting with each other than serving guests."
• "Service can get slow when its really busy."
• "The service was poor from the get go."
• "Awful table service, no positive attitude from the staff."

Food Quality

Pros:

• "Food was great and served quickly."
• "The food is great, and they do not skimp on serving size."
• "Food, margerita cocktails and atmosphere were great."
• "Food was amazing and delivered so quickly."
• "The food was delicious, very quick service and the staff were attentive to us."
• "The food was excellent and the spicing was great."
• "The food is always amazing - so many options to choose from."

Cons:

• "The dish was not cohesive and bland."
• "The food quality is very bad. We tried the tacos al pastor and the meat felt a 100 years old."
• "The chips and salsa were disappointing because the chips just came from your average bag from the store."
• "Sadly the two of us got food poisoning after eating here."
• "Food ordered was either too salty, bland or just average."
• "The food was wildly underwhelming in flavour and quality."
• "The food could be better and overpriced; also it did not include something so basic for Mexican food like guacamole, pico de gallo, etc."

Atmosphere

Pros:

• "The atmosphere is authentic."
• "This place provided a nice injection of feel good vibes in an otherwise bleak 2020!"
• "Great atmosphere when you walk in, all of the waiters are nice, they clear your plates almost immediately."
• "The place was rocking with awesome live Mexican music."
• "The atmosphere is great."
• "It’s a busy place with great atmosphere."
• "The atmosphere was fantastic and felt authentic."

Cons:

• "Too loudly, food quality could be definitely better."
• "The place is really noisy from about 6pm so it's not great for a catch up with friends."
• "It was so loud with the live band that we couldn't hear each other at all."
• "Another consideration is that the tables are very close together and it is hard to hear when talking."
• "Lots of tourists mean lots of children so it was quite noisy."
• "We went in the evening after 7pm and it was heaving by then and quite loud."
• "The restaurant itself had a great busy bustling atmosphere about it that was nice."

Price

Pros:

• "Reasonably priced for London too."
• "Prices fairly reasonable by London standards."
• "Prices are very reasonable for the center of London, particularly for the main dishes."
• "Prices was a little pricier than I'd normally pay but nothing unexpected for eating around Covent Garden and considering this, great value."

Cons:

• "Prices have gone up and quality has gone down."
• "The food was definitely not worth the crazy prices."
• "The prices here are actually ridiculous."
• "Sky high prices for mediocre Mexican food."
• "Very expensive and not authentic Mexican."
• "Extortionate!"
• "Food wasn’t great for the price, fairly basic and not very hot."

Cocktails & Drinks

Pros:

• "Excellent Margaritas."
• "Cocktails are good so deffo recommend you have one."
• "Delicious cocktails and great food."
• "Premium mojito cocktail was very nice and Pacifico beer had a great taste too."
• "The cocktails were nice, no complaints there."
• "Margaritas are the best, treat yourself to a large glass, or even a pitcher."
• "Cocktails were excellent. Wine price point was good."

Cons:

• "The margaritas were atrocious and not consumable."
• "The 'pitcher' of margherita is nonsense. It's a 500ml bottle which just barely fills the supplied tumbers which are crammed with ice."
• "The house blended margarita, which we found containing too much sludge and too little tequila."
• "Mexican Espresso martini was barely brown, too watery… I felt like drinking cold americano with hint of alco… not enjoyable."
• "Slightly questionable that a Mexican place uses bottled mix for their margarita cocktails…"
• "The only thing that tasted fresh was— wait for it— the non-alcoholic mojito!"
• "Tried couple of award winning cocktails-to be honest dont know how they won it… most of them tasted just like a juice."