Westbury Dental Care Reviews Summary

Professionalism & Friendliness

Pros:

• "Just attended my check up with the dentist & hygienist and as always a very professional & friendly experience."
• "Dr Michael in February for an emergency wisdom tooth app and Dr Ami today for a routine app. Both are incredibly kind, warm, patient and incredibly supportive."

Cons:

• No negative comments regarding professionalism and friendliness were provided.

Dental Practice Environment

Pros:

• "The place is spotless :-)."
• "Also Westbury always do their best to provide a downstairs room and make me as comfortable as poss due to the disabilities."

Cons:

• No negative comments regarding the dental practice environment were provided.

Patient Care & Support

Pros:

• "Having been with the practice for over 20 years I have never yet had a back experience - keep it up!"
• "She is an incredible kind, understanding and thorough hygienist who truly cares about her patients."

Cons:

• No negative comments regarding patient care and support were provided.

Dental Professionals' Expertise

Pros:

• "I always feel confident with the advice & treatment given."
• "Dr Kunal Patel got to the bottom of my problem after one appointment and helped me deal with the pain and worry."

Cons:

• No negative comments regarding dental professionals' expertise were provided.

Communication & Information

Pros:

• "The receptionists here are truly wonderful... super patient, kind, helpful and will really take her time to give me the information I need in a way I can understand due to my disabilities."
• "Dr Kunal Patel who always kindly explains what he’s seeing in an examination and what he’s doing if any work is needed."

Cons:

• No negative comments regarding communication and information were provided.

Accommodation of Special Needs

Pros:

• "She was so gentle with me and handled me in a way that I could take due to the disabilities I face."

Cons:

• No negative comments regarding the accommodation of special needs were provided.

Hygiene Treatment Experience

Pros:

• "I can highly recommend Wendy Piercy, one of the hygienists... she is personable and always puts me at ease."
• "Rupa Balaji was great doing my hygiene appointment, she is friendly, gives great advice, is calm and patient and does a thorough clean."

Cons:

• No negative comments regarding the hygiene treatment experience were provided.

Dental Treatment Outcome

Pros:

• "After countless attempts to fix my filling at my old dentistry, Dr Michael Kim was the only one to secure it in place."
• "A thorough job well done and 1 hour later I was out and beaming with a new smile."

Cons:

• No negative comments regarding the dental treatment outcome were provided.

Child-Friendly Practice

Pros:

• "I initially researched to find a dentist good for nervous children because mine had been left traumatised after a very bad previous experience. Dr Ami Mehta was fantastic with them."

Cons:

• No negative comments regarding the child-friendly practice were provided.

Emergency Appointments

Pros:

• "This is such a good dental practice... I needed an emergency appointment today and they fit me in within an hour of calling."

Cons:

• No negative comments regarding emergency appointments were provided.

Overall Satisfaction

Pros:

• "I have been a patient at the dental surgery for over 5 years now and cannot fault it."
• "Would highly recommend this dental practice."

Cons:

• No negative comments regarding overall satisfaction were provided.