Murati's Pizzeria | Newport Pagnell Reviews Summary

Food Quality

Pros:

• "Onto the food and all we could say was outstanding and so tasty."
• "Food was beyond great and so happy they had a huge range for vegetarians."
• "Best Italian I think we’ve had."
• "Food was super too - we had a great night."
• "The food was amazing and so tasty."
• "Best Italian food in MK! The food is exceptional quality for a delivery."
• "The portion size of the starters was larger than I expected."
• "Great traditional Italian food. Delicious food served fast."

Cons:

• "Food was not good at all! The calamari... was like eating elastic bands."
• "I felt were brought out far too quickly afterwards not giving us any time for food to go down."
• "My lasagna was watery, had more cheese than the actual meat and was just tasteless."
• "Small quantities comments....but noted from regular people whom dine out...otherwise food ok."
• "Food's very nice, but check your receipt with the menu prices as they accidentally overcharged us."
• "Some of it was cold also very pricey drinks the function room was nice but rest was mediocre."

Service

Pros:

• "The staff always had a big smile on their faces with such enthusiasm."
• "Overall the service was very professional and speedy."
• "The waitresses were so pleasant and welcoming too."
• "Service is fast and friendly and the atmosphere is lively and family friendly."
• "The service we received was outstanding, second to none."
• "Great restaurant, the service was fast and friendly."
• "All the staff were really friendly and attentive."
• "Excellent service and friendly staff considering how busy it is."

Cons:

• "Can't fault service but was very over priced."
• "Unfortunately a moan about the service rather then the food."
• "Service was pretty slow. Disappointed re social distancing."
• "I walked out the first time as me and my boyfriend were completely ignored by the staff."
• "The service is just shocking."
• "We were a group off us and the food was worse than the customer service."
• "Service a bit haphazard and can be annoyingly spartan."
• "I am very disappointed about the way they speak and treat customers."

Ambience and Atmosphere

Pros:

• "Ambience and dressings of the restaurant were excellently thought out."
• "The bar with DJ is a nice touch too."
• "Great atmosphere staff are very friendly food was very nice good prices too."
• "It is a very lovely, cosy and romantic place where to eat nice food."
• "This place is the best within MK..... Hands down.... the food..... banging!! The drinks..... banging!! The atmosphere.... incredible......"
• "Owner was very helpful following a medical emergency a friend of mine suffered."
• "The atmosphere is quite noisy and the layout feels a little like a holiday park canteen."
• "The restaurant had an amazing atmosphere and just felt so comfy and enjoyable."

Cons:

• "Ambience was closer to canteen rather than posh restaurant so feel was punching to warrant the price."
• "As we walked in we passed the kitchen which smells delicious."
• "I came here a few months ago and was really impressed with the food & cocktails, however this time not much was right."
• "Nice food, not too badly priced and attentive service, but I have marked 3 star as the food came out way too quick."
• "Only downside was the vibe though. Music was thumping heavy dance tracks."
• "Great family run Italian restaurant where kids are welcome and the atmosphere is holiday-like."
• "Food was nice however service was pretty slow. Disappointed re social distancing that half the restaurant was pretty much empty and then loads of tables very close together in one area."
• "Great pizza oven and service. Food a bit salty, but it's pretty good otherwise. Main downside is a very odd entrance through a kind of nightclub."