The Bothy Reviews Summary

Atmosphere and Decor

Pros:

• "The Bothy was a separate restaurant, with a completely different atmosphere, a treat for all the senses."
• "Lovely setting and venue the Bothy is. The service, food and atmosphere was brilliant."
• "Beautifully decorated inside including the entrance hallway."
• "The restaurant was spotless and well staffed."
• "Luxury decor and great choice of desserts."
• "Beautiful restaurant inside and out. Very clean. Very accommodating."
• "The surrounding decor is tasteful. The restaurant is spacious with high ceilings."
• "Beautiful decor. Staff friendly and attentive. Food was excellent."

Cons:

• "The place is clean & nicely decorated but uncomfortably cold & draughty."
• "It was quite busy & noisy when we were there at lunchtime."
• "The restaurant was quite empty when I visited so I can't judge in busy periods."
• "The restaurant is very busy and there was a wait (random Monday lunchtime)."
• "We were seated in the conservatory on a boiling hot day."
• "Difficult to locate within the garden centre."
• "We were pretty much hussled out the door around 5pm."
• "Place was cold so was the breakfast."

Service

Pros:

• "Our waitress was very attentive, with a great sense of humor, and enhanced the experience further."
• "The staff are so friendly and helpful."
• "Staff are attentive. Will definitely come back."
• "All the staff we spoke to were very friendly and helpful."
• "The staff were so lovely, they really made my Mums birthday a special one."
• "Thank you to Rachel and the fantastic team at the Bothy today for my daughter’s baby shower."
• "The staff are a real credit to the Bothy."
• "Our waitress was really lovely, friendly and chatty."

Cons:

• "The staff looked rushed off their feet, tense and unhappy."
• "Arrived at our reservation time only to be ignored for 15 minutes."
• "The lady who was on front of house/showed us to our table had a terrible attitude."
• "Waited absolutely ages to pay and in the end gave up waiting for the staff."
• "One staff member was extremely polite, whilst another wasn't particularly friendly."
• "It was a disappointing experience and we probably won't return."
• "Food was really nice but the service was absolutely shocking."
• "Left with our empty dinner plates for over an hour."

Food Quality

Pros:

• "The food was delicious, and a requested change to the regular menu was completed without a problem."
• "Amazing selection for us vegetarians, the food was amazing as always."
• "Good choice of breakfast/main meals/sandwiches/pizzas/drinks and are all good value for money."
• "The food was really tasty and fresh."
• "The food was delicious. Chicken was delicious and moist and the fondant potatoes were just divine."
• "For our wedding breakfast we booked the bothy and we couldn’t asked for better service or food."
• "Delicious fresh food, professional and amiable service and maybe not cheap but reasonably priced."
• "The food was excellent apart from my husband chips which were not freshly cooked."

Cons:

• "The food was cold and bland, well overpriced."
• "Decided on the calzone pizza, which turned out to be literally tomato soup."
• "The cheese sandwich was literally one slice of cheese on some bread, and it was £3.95."
• "Afternoon Tea which was overpriced. Sandwiches were stale even hard and crispy on the edges."
• "The food was excellent apart from my husband chips which were not freshly cooked."
• "Lovely food on the afternoon tea but would like more savoury choices."
• "The pork and the burgers were dry and over cooked!"
• "Chicken was tough and unable to get my knife through it and the coleslaw was warm."