The Mousetrap Inn Reviews Summary
Category: Restaurant Cheltenham
Food Quality
Pros:
- "Every course was gorgeous, fresh & tasty."
- "The restaurant food was also very good, lovely, marvelous!"
- "The food was fantastic and the portion size is really good."
- "Such an AMAZING place the food was brilliant!!!"
- "The food was beautifully cooked and great value."
- "The food (we had evening meals and breakfast) were first class."
- "The food is outstanding, so flavoursome yet light."
Cons:
- "Service was drip fed."
- "Lazy kitchen -: Good ox cheek but i felt short changed on veg and gravy…"
- "The £21 burger was an absolute joke."
- "I had the Mousetrap burger it was overcooked and not even that tasty."
- "Food was really poor completely tasteless as a group we had many dishes from the menu."
- "Main meals were all bland, and all over priced."
- "The mixed bean cassoulet tasted like it came straight out the microwave."
Service
Pros:
- "The staff were very friendly and attentive, who definitely go out of your way to help you."
- "The service was friendly and swift."
- "Service was charming and attentive."
- "The staff serve with a certain passion and happiness."
- "The staff were INCREDIBLE, so friendly and welcoming."
- "Fantastic service from the start, very attentive staff and a warm ambience."
- "The staff here are fantastic and really seem to enjoy what they do."
Cons:
- "We weren't allowed to have food as we were told that they couldn't serve us because of arriving 1hr early to our reservation."
- "The staff blatantly ignored us when we arrived."
- "Unfortunately the young blonde lady who was 'front of house' made us feel very unwelcome."
- "Waited and waited for the one server who kept saying he’d be right with us but continued to flirt with the patron at the bar."
- "We had to wait inside the door for quite some time before staff noticed us."
- "Service was very poor - no welcome on arrival, no offer of drinks and a long wait before any food order was taken."
- "Refused to take our order despite being the only people in the pub."
Ambiance and Decor
Pros:
- "Good atmosphere. Liked the music and modern decor yet still felt like we were in a local pub."
- "It’s a lively atmosphere, bright with good ambiance."
- "This place is bright, warm and had a wonderful log fire crackling away."
- "The bar and restaurant are beautiful, with a lot of variety of seating, including some very squashy armchairs by the very well-kept open fireplace."
- "Airy seating inside, with cosy fireplace couches."
- "Great ambiance."
- "A nice cozy little inn."
Cons:
- "Not very ambient."
- "Restaurant was nice but very noisy with loud music blaring out."
- "The pub feels a little chilly."
- "Lots of fairy lights."
- "The pub/ restaurant is nicely decorated."
- "The pub itself is done out lovely! very trendy and quirky."
- "Nice little pub, atmosphere somewhere between Café and Country Pub. Not much selection of Largers on tap."
Value for Money
Pros:
- "The price was very reasonable too."
- "For the price and atmosphere it deserves a full mark."
- "The prices of the food means a 3 course meal was very affordable."
- "What a pleasant discovery! The food was really good and well priced."
- "Rooms are small and functional but great value for the location."
- "Parking available, free."
- "The food served are yummy."
Cons:
- "Little bit on the expensive side, but it was a special occasion."
- "For the price, considering the small room, it's expensive."
- "We were underwhelmed, which was disappointing for the price."
- "To eat and drink there is very expensive."
- "At the prices that are being charged the food quality should be way better in my opinion."
- "Poor value for money."
- "It was definitely not worth the £100 to stay for the one night."
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