Address: Shropshire, 1 Acorn Way, Telford TF5 0LW, United Kingdom
Phone: +441952243562
Rating: 4.1
based on 169 reviews.
Food Quality
Pros:
"Food was delicious."
"Lovely food."
"The food was nice but the service was unacceptably slow."
"Classic grill was good value."
"The food was lovely, chips were a little bit on the colder side but were still nice, and the rest of our food was very tasty at good prices."
"Beautiful food, perfectly cooked."
"Appears to be cooked fairly fresh to order and tastes great excellent presentation and tastes delicious.."
Cons:
"However the veggie burger could be ordered vegetarian or vegan option. My son ordered vegan, but was served the veggie one."
"Bun was burnt chicken was dry chips was cold."
"The meals were only just warm, and then I came to eat my steak and I was unable to even cut it."
"Sweet and sour chicken was nothing more than chicken nuggets with sauce on."
"I had a mixed grill and asked for it to be cooked medium rare which it came out overcooked and burnt."
"Food was dreadful. I had hunters chicken, the chicken was so burned it was inedible and I can only presume the charcoal on top should have been bacon."
"The food was a huge disappointment. The sizzler wasn't sizzling & it didn't taste anything like jerk chicken."
Service
Pros:
"Staff were lovely very friendly and helpful."
"Staff were really friendly and lovely."
"Staff we're friendly and helpful."
"Sam,was an amazing waitress, accommodating in every way."
"Service was friendly and efficient."
"Very busy but the meals were out within 10 minutes of ordering."
"The staff were well presented and polite."
Cons:
"Length of time waiting for food was over an hour."
"The bloke behind the bar got quite rude and snappy."
"Considering i booked in advance on line... my 70+ year old mother had to put the tables together to make it suitable for 9."
"We heard extremely rude comments behind the bar being made about us."
"Only ONE person behind the bar!! Not very good planning."
"The management and the team never even asked once whether the food was ok which I find appalling."
"Took forever to get anything taken from the table, and we were not checked on once."
Atmosphere
Pros:
"Real nice atmosphere friendly people."
"Food was lovely, staff was welcoming and great and the pub is lovely."
"This is a nice family-oriented pub serving its local community, with events such as live music, and while we were there today, a children's magic show."
"What a fantastic atmosphere, staff were lovely."
"This is such a great pub, the food is fantastic, came quickly and hot."
"Called in on a Saturday evening for a meal without booking, staff were excellent and very friendly, we enjoyed a lovely evening a good atmosphere with a fantastic meal."
"Beautiful food, great atmosphere and amazing staff."
Cons:
"Tense atmosphere as it was a large amount of money to win that night."
"The table for 10 was a bit cramped, and the family on the next table were letting their kids run around unsupervised, which wasn't ideal."
"Not the most family friendly pub I've come across being taken up steps to be seated when I had a pram was not ideal."
"Nice family birthday meal somewhat spoilt by a couple of loud fouled mouthed leary drunken individuals at the bar."
"Part of the pub is devoted to the proper drinkers, who brag about what they've done n how many pints they've had."
"The ledge slightly above head height was full of dust... there were cobwebs on the ledge, the door hinge, in the corners and on the back wall."
"The cutlery was also dirty still. I wouldn't go back."
Value
Pros:
"Overall nice food at reasonable prices."
"Some dishes are really good value for money and others are not."
"Would highly recommend good value for money and family friendly."
"Good menu for food at very reasonable prices."
"Highly recommend for a lovely meal out."
"The food was good value."
"Brilliant service again last night at the Woolpack! The food is perfect every time, and the team there are lovely! Great atmosphere in the pub too!"
Cons:
"Overpriced and lacking presentation."
"They advertise some good deals but in reality they are too good to be true. Today we went for the 'Feed the Family for under £15' We knew it would be a lot more because of the price of drinks etc but did not realise that the deal is a scam."
"The fudge cake was as stale as a shower loofah and the brownie was small and like eating glue paste."
"Some prices were not too bad but some were very over-the-top especially the deserts."
"A small piece of Arctic Roll is £3.99 but you can buy a whole Arctic Roll in a supermarket for 99p!!!"
"Food was not great for the price paid."
"If you visit just for a drink then i would rate this pub as a 5 star, as for the food it really was not value for money."