White Hart Inn Reviews Summary

Category: Hotel Cheltenham

Address: High St, Winchcombe, Cheltenham GL54 5LJ, United Kingdom

Phone: +441242602359

Rating: 4.2
based on 135 reviews.

Location

Pros:

  • "Right on the Cotswold Way - perfect for breaking the walk without adding any extra steps."
  • "If you are looking for an old world pub/restaurant/accommodation this could be for you."
  • "Lovely old building right on the main street in Winchcombe."
  • "This is a lovely old character pub and hotel in a delightfully pretty Cotswold village."

Cons:

  • "A bit dark inside but that makes for a very cozy pub when you sit close to the fireplace."
  • "Very tired looking pub and rooms in sister accommodation next door."

Service

Pros:

  • "Service was quick and cheerful from the young members of staff."
  • "Kevin, the Supervisor who absolutely shone with his customer service."
  • "Great service too, unobtrusive yet attentive."
  • "Service was friendly and prompt. Coffees excellent."
  • "The staff were friendly and efficient, decent choice of beers and wines, all in all I give an unreserved recommendation to anyone thinking of staying/eating here."
  • "The staff are very friendly and attentive."
  • "Service excellent - couldn’t be more helpful; food simple, good and tasty."

Cons:

  • "Service is kind of dire. They can't decide whether it is order from the bar or from the tables, and while the staff are lovely they don't seem to have interest checking up on you."
  • "Service was pretty poor,"
  • "The staff can be give good service but love to talk inappropriately about their last Friday night out loudly over breakfast."
  • "Service in the evenings was good although the menu is limited."
  • "Service lagged as time went on."
  • "Service was not as timely as it should have been."
  • "Possibly the worst service I have ever received. All the foh staff literally ignoring you if you asked a question, no acknowledgement that they heard you."

Food

Pros:

  • "The Beef Bourguigon was delicious, the beef was cooked to perfection."
  • "Food & drinks are fairly priced."
  • "Amazing value for money, food impeccable as always."
  • "Stuffed pork loin was delicious."
  • "The fish pie was excellent, as was the salmon."
  • "For dinner, we had lovely pub food, and it was delicious."
  • "The food was fantastic with large portions that were beautifully presented."

Cons:

  • "The evening meal however was very very disappointing. Portions were ridiculously small."
  • "Cosy place but the food was disappointing."
  • "Mac and cheese was tasteless."
  • "Food was OK but overpriced."
  • "chips were overdone salty and disappointing for the style and price point."
  • "Food is tasty but portions are a bit mean for the price."
  • "The food was verging on being inedible, watery soup followed by sub standard mains."

Rooms

Pros:

  • "Room spacious clean and comfortable."
  • "lovely rooms,"
  • "Room was big with a nice view of the hills out the back."
  • "The rooms are nice and so is the pub,"
  • "The room was small, but clean."
  • "The rooms were beautiful but simple."
  • "The rooms are comfortable, nice, and clean."

Cons:

  • "The room did slightly let it down. Dusty, cobwebs & damp stains in corners."
  • "Absolutely shocking, room were freezing and the windows kept knocking with the slightest bit of wind."
  • "Room 7 is disgusting! Carpet is nasty and worn out, water stains on walls, bathroom was disgusting!"
  • "The room was very dirty, dust everywhere and the bathroom was horrid the shower head was awful and the seals all coming away."
  • "The bathroom was shared with two other bedrooms on the top floor."
  • "The rooms have got progressively worse, the last had a wonky electric heater, rickety bed and no en suite."
  • "There were cobwebs on the ceiling and there was black mould on the lower edge of the shower screen."

Value

Pros:

  • "Thanks for the extra effort in making our daughter's birthday special with a fun desert."
  • "Good value for money."
  • "We had 3 rooms for the family, with a shared bathroom, which was perfect for us and good value."
  • "Will return, and would recommend."
  • "A very positive experience and excellent value for money."
  • "Great value for money and lovely atmosphere."
  • "Had both continental and hot cooked included in the room price."

Cons:

  • "There are better options in the local area."
  • "Two stars for having one choice of vegetarian food for dinner."
  • "Child options on menu over priced for what was on offer."
  • "a little over priced for what it was."
  • "Place was ok. Stayed on a couples deal... but quite pricey at nearly £20 per head to visit just the gardens!"
  • "Went down for some food which is way over priced."
  • "food was ok in parts but the roast potatoes were rather chewy,"

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