"The staff were rude and at times ignored us when we asked where our food was."
"Slow and rude service, will not return."
Food Quality
Pros:
"The food served was amazing and the staff were so welcoming and accommodating especially for my grandmother who has some mobility issues."
"I'd definitely recommend for anyone who enjoys fine dining without the price-tag."
"Best Italian food had outside Italy."
"Fabulous food, ordered the scallops which were divine, the carpaccio which was nice too."
"Food delicious and portion size very generous."
"The food was amazing and very authentic."
"The food was delicious, I can't recommend enough the branzino!"
Cons:
"The food was expensive for what you got.. and covered in oil which as someone who goes to Italy very regularly I was really upset about."
"Food is satisfactory but not to a standard for its price."
"Two out of four meals were wrong."
"I ordered the LINGUINE ALL’ARAGOSTA which was very disappointing (a tiny piece of lobster, most of it was the hard shell and just one spoonful of actual lobster) for £28.00."
"I had the worst arrancini of my life here-the risotto was not cooked through, it wasn’t even al dente it was literally like chewing on rocks."
"The dishes were very simple and overpriced for what they are."
"The crab ravioli, which was undercooked (bear in mind I cook a lot in my spare time and can appreciate 'al dente' food - this was raw), bland, cold and just a wet mess slopped onto the plate with no care, garnish or attention."
Ambiance
Pros:
"It was warm and inviting."
"Restaurant lighting quite dim. Cosy."
"From the moment I walked into this restaurant, I knew I was in for a treat. The ambiance was warm and inviting, and the decor was both modern and elegant."
"Such a lovely restaurant in the heart of Bristol city centre."
"Nice atmosphere and friendly staff."
"Kid friendly and lovely environment."
"The green leather seats are a feature as is the open kitchen."
Cons:
"However, atmosphere wise the music was so loud that not only were we fighting with the music to hear each other but we were fighting with all the other customers who were trying to be heard at their own tables."
"Location feels a bit remote from the wider bustle of the city."
"The music is very loud and you can barely hear each other talk so everyone has to shout a bit so that could do with a slight volume adjustment and the restaurant will run perfect."
"We also found the music to be extremely strange, it was like club music in a classy restaurant?"
"The only downside i. the noise, the tables are fairly crammed together so if you want a quiet meal then this may not be the place for you."
"It was off putting to see how disrespectful they (the chefs) appeared to be towards their coworkers."
"We were upstairs so away from everyone, hence 4 stars for atmosphere."
Value
Pros:
"Great portion control, very appealing price and great service all round."
"Food was delicious, although slightly overpriced."
"Had fried Calamari and Lasagna, both up-to the mark, nothing less, nothing more."
"It was a little pricey, but good quality so I didn’t mind."
"Prices are very reasonable for the quality of the food and presentation."
"Food always tastes amazing and it’s our favourite Italian place in the City Centre."
"Overall a very positive dining experience and a reasonable price."
Cons:
"Even though there are only few outdoor seating area waiters are not fast at taking orders and giving the bills."
"The main was okay but not worth the price point."
"The dishes were very simple and overpriced for what they are."
"Food was okay - not worth the price though."
"The food was wonderful and the price was above average but worth it."
"Food is disappointing over priced and no where the quality it should be."
"It’s difficult to expect the customer to pay 15% service charge with such quality of service in a weekday afternoon like this."