Feel Good Club Reviews Summary

Category: Coffee shop Manchester

Address: 26-28 Hilton St, Manchester, M1 2EH, United Kingdom

Rating: 4.6
based on 133 reviews.

Food Quality

Pros:

  • "They serve wonderful hot beverages and offer a delicious breakfast menu."
  • "Food is great and atmosphere is a good vibe."
  • "Food is superb. Loved the French toast crumpets with egg, bacon and maple syrup."
  • "Vegan Tofu Scramble. Packed with fresh and delicious toppings. Super yummy."
  • "Food was really tasty and worth the price, Mac and Cheese on garlic sourdough toast is a winner!"
  • "The food is always incredible every time I come here."
  • "Gorgeous spot in the Northern Quarter! The food was rich, delicious and perfect."
  • "Food was lovely but sadly the service was not good."

Cons:

  • "Only issue is you don't get bacon on the meaty breakfast?"
  • "Sadly though food was stone cold :("
  • "The food was very bland and sad looking, the coffee was in a small glass."
  • "Unfortunately found a long black hair in my food."
  • "Breakfast was cold, service was slow and a tiny amount of tomato sauce was given."
  • "An absolutely terrible cauliflower bagel. A piece of cauliflower with some mango chutney in the plainest bagel."
  • "The food is disappointing considering the plethora of mind blowing brunch places around."
  • "Extremely overpriced food, we were recommended the cauliflower bagel. Absolutely terrible."

Service and Staff

Pros:

  • "Great service and friendly staff."
  • "Really lovely service from the team walking in - was really happy."
  • "The staff are genuinely friendly and pleasant."
  • "Coco and Evie served us and were friendly and gave great service."
  • "The staff are lovely and very welcoming."
  • "Staff were super nice and polite. Atmosphere was great."
  • "The staff are lovely and very welcoming. The place is full of plants and feels really comforting."
  • "Very friendly and made our experience even better."

Cons:

  • "They were polite but not very friendly, I would say."
  • "One staff member in particular was quite abrupt and we felt intimidated by her."
  • "The staff seemed judgemental and fake nice, which for the brand, doesn’t seem great."
  • "The lady serving me was quite rude twice now which has made me sadly not too keen to return."
  • "I have been offended by everything I read. You are presenting me like a person I am not."
  • "Waitress didn’t really appreciate being corrected on the poor service."
  • "Waited 50 mins for food to arrive. Wasn’t told about a long wait when ordering."
  • "If you’re black, please don’t bother yourself. They really made us feel uncomfortable."

Ambiance and Atmosphere

Pros:

  • "The pet-friendly atmosphere, lush greenery, and a selection of merchandise make it an even more charming place to visit."
  • "Very pro LGBT+ which is great to see and a really chilled atmosphere."
  • "LGBTQ+ friendly and very much a female-empowering atmosphere."
  • "There's always a place to sit or a short wait until you find one, there's a combination of individual and large shared tables."
  • "I love how light and airy the space is, and the welcomingly queer atmosphere."
  • "The ambiance is super position and the staff are lovely - treat yourself."
  • "The staff were giggling, genuinely having a good time, not just trying to get their job done."
  • "Always feel very welcome and looked after. Dog friendly. Wheelchair friendly."

Cons:

  • "The music is good and not too loud. The whole place is entirely inclusive but not intimidating."
  • "Warm welcome and great atmosphere however the system to order food and drinks is too complicated."
  • "It wasn’t too busy, we had to wait for 45 minutes for food because I had to ask a member of staff."
  • "Had a day long work meeting in their little green house and it was exactly what we were looking for."
  • "There was an eclectic mix of people having coffee, working on laptops, out for dinner, having cocktails or just chilling."
  • "The atmosphere is lovely, the playlist is any queer person’s dream."
  • "The welcome & service was impeccable today with excellent Mac N’ Cheese & mushrooms on toast & decent coffee."
  • "A fantastic coffee shop, even on a Saturday night. Had a great atmosphere, very chilled."

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