Address: 10 Tottenham St, London, W1T 4RD, United Kingdom
Phone: +442076366735
Rating: 4.7
based on 331 reviews.
Food Quality
Pros:
"The fattoush salad was simply perfect!"
"Really tasty and generously served."
"The quality of the food here is next to none. Absolutely delicious."
"The food was sublime & authentic."
"Very delicious and quick food by far some of the best food I have ever had."
"Everything tasted fresh and authentic."
"The food was fresh, fragrant, and perfectly cooked."
Cons:
"The restaurant stopped answering my calls."
"They were also very unwelcoming and seemed to struggle when faced with criticism on their food."
"Tasted the Shawarma Lamb wrap and even though the lamb taste good, it was very greasy."
"Wrap itself could do with more salad."
"Sharwarma was mediocre. It lacked flavour and the chicken pieces was dry and lacked moisture."
"Chicken was superdry™ and had no flavour, and chips tasted of nothing."
"Not only it was cold, it was also under done and wasn't fresh."
Service
Pros:
"The staff were super nice, courteous, and made sure we were satisfied with everything."
"All the staff are exceptionally welcoming and accommodating."
"Ahmed is behind the tills and makes sure you are served quickly and with a smile."
"The staff is welcoming, efficient and friendly."
"The servers were very friendly and made me feel welcomed."
"The staff were very friendly."
"The staff were so lovely, hospitable and welcoming and made us smile and laugh."
Cons:
"Later two other servers added themselves service charge without asking for permission which I wouldn't give due to the reasons above."
"Poor service and came across very rude did not have the time to stand and give a piss of my bad but very terrible service for the way everything was handled."
"Bought my food and brought it to the office was enjoy it, then notice a hair on it go back to inform management and the first thing he does it smirk and say am I sure it’s not mine."
"Service forgot my friends drink order however, and made me feel a little uncomfortable."
"Very cramped and not overly attentive service."
"Extremely rude and disrespectful waiter."
"The service was extremely slow, it took us more than half an hour to receive our food."
Value
Pros:
"The main plate-dishes are a bit pricey, but I was honestly already full after the hummus/lamb appetizer - the portions are quite generous!"
"Reasonably priced."
"Generous portions and for correct price."
"Plus excellent value for central London."
"Great value for good halaal food in an expensive part of the city."
"Price - Considering the location/inflation it's dirt cheap and what keeps me coming back - amazing value for a lunch break or after work."
"Both of us for less than 20 pounds."
Cons:
"It is the smallest kebab I ever had."
"The 'large' portion is questionable as you would probably need 2 of those to fill you up."
"Also the food is OVERPRICED!!!"
"I felt like it was a bit pricey for what it is."
"We paid £15 a head with just a bottle of water between us and no deserts. A total and utter rip off on the price for an ok to average meal."
"The quantity of large wrap looked quite like a small one, let alone the regular size."
"£20 for a few dry pieces of chicken, chips and coke. Not worth it at all."
Atmosphere
Pros:
"The atmosphere of this place let us appreciate part of the Lebanese and Palestinian culture."
"Restaurant and atmosphere there is amazing."
"It was a really nice restaurant with a good relaxing atmosphere."
"Not too long of wait time for a Friday night and the atmosphere was cozy."
"The ambience was romantic."
"The atmosphere was relaxed and inviting. I felt comfortable and relaxed while I was eating."
"The setting has Middle Eastern feel."
Cons:
"The place is quite small, and the restroom is next door, which might not be comfortable for everyone."
"It’s a very tight space to order and wait for your food."
"The place itself is very busy and there can be a wait for seating."
"The place was very small we sat down with hardly any space sitting is very cramped."
"Furthermore, the restaurant had this very strong smell of urine and I suspect it was coming from one of the workers."
"Also no customer washing facilities (I'm sure if a restaurant has seating it should have toilets)."
"Was asked to leave after the guy billed us and then someone else came and told it would be extra money to sit in."