Oodles Blackburn Reviews Summary

Food Quality

Pros:

• "Enjoyed the spicy Chicken n rice, didn’t have long to wait for the order."
• "The food at this restaurant was decent, but nothing extraordinary."
• "The food was delicious and the service."
• "The food is delicious. Where the shop is located is perfect, has street parking the pricing is brilliant."
• "Excellent food, excellent service, ordered salt and pepper chicken with oodles noodles and Malaysian chicken food was very good up-to standards."
• "Large box Good amount of fries, but would have preferred crispier Egg fried rice was good."
• "The food is amazing and cooked well. Accommodated for the entire families preferences."
• "Food was better than expected and service was great."

Cons:

• "The food was absolutely disgusting. The rice still had water in and was soggy, as for the noodles they weren’t even cooked properly."
• "Wrong food in my order from what I initially ordered. Food we did have was salty and not nice at all."
• "The food is overpriced and doesn’t taste that good, the rice was mushy instead of the normal rice texture."
• "The food itself was bland and tasteless."
• "I ordered via Uber which I can't fault, but food was shocking to me! Paid extra £5 over chicken option to receive 3 prawns per serving!!"
• "The veg noodles are very dry and tough same goes for the chicken pieces."
• "It wasn't tasty. The rice was mellow. Everything was in a cardboard box and served as for a dog."
• "This place is absolutely incredible, the food is amazing and cooked well. Accommodated for the entire families preferences."

Customer Service

Pros:

• "We were served by Safiya who seemed like she was enjoying her work.. bubbly smile."
• "First time trying this and I have to say it was a really good experience. I was so confused what to order but the staff was nice."
• "Excellent service by shazad, the food is delicious."
• "Thank you to brother Daud for always providing amazing service whenever I have been in, always looking after the customer."
• "Brilliant service and really good recommendation from shazad got excellent customer service couldn’t fault it all."
• "Was served by someone called daud who was the best server ive had by far."
• "Great food and great service from shezad ... asked him for a recommendation and he delivered brilliantly."
• "Amazing customer service I came across a very pleasant uncle called shezad."

Cons:

• "The staff are intimidating, one of the female staff kept coughing and sneezing around the food area."
• "Rubbish service from the fat girl at the till. Busy fist bumping a customer."
• "Incredibly strange when it comes to service - I ordered online at 6.30pm for pick up at 7pm. Arrived to collect and the order had not even been started."
• "Ordered first but was served last, when asked about this was told the chefs cook in a certain way… never heard of that before and I’m married to a chef."
• "Awful. Ordered on just eat, was told 20 mins on the call, when it was delayed. To then get told by a worker, drivers pick and chose what locations they want to go to."
• "I am absolutely disgusted. Only ever ordered from here once before never in my life will I order again an would advise anyone else to do the same."
• "Terrible, both the food and service! So i heard about this place and thought I would try it out, got their and it was quite busy, that's a good sign as it must be good."
• "They don't do card payments, which is a more than pathetic in my opinion, especially in these times."

Ambiance and Atmosphere

Pros:

• "Excellent Asian restaurant specialising in beautiful food, excellent customer service set in a modern setting."
• "First time going to this particular Oodles. Ordered the udon noodles with spicy beef."
• "The chicken was very nice but the oodles Noodles are not very nice, I'm a fan of raman Noodles."
• "My new favourite place to hit when I'm craving food. Chinese based menu, food is always well seasoned and staff attentive and friendly."

Cons:

• "The food at this restaurant was decent, but nothing extraordinary. The service was good, and the ambiance was lacking."
• "Good seating place, a bit noisy due to machinery, still the place was nice."
• "The food is overpriced and doesn’t taste that good, the rice was mushy instead of the normal rice texture and it cost nearly 40 pound for 3 regular box and some vegetable rolls."
• "It wasn't tasty. The rice was mellow. Everything was in a cardboard box and served as for a dog."