Dean's Garden Centre Reviews Summary

Plant Selection

Pros:

• "A fantastic garden centre full of interesting, lovely plants."
• "Great variety of tropical plants and rare ones."
• "Got all my plants for my new raised border from Deans and I am just delighted with quality and health of the plants."
• "Great selection of houseplants with some rare and hard to find varieties available."
• "Excellent range of plants, shopping for indoor hanging plants on this visit and very pleased with purchases."
• "Well stocked with a wide range of healthy looking plants/shrubs/trees."
• "Wide choice of healthy, beautiful plants changed continuously to match the seasons."

Cons:

• "Some had not been watered for some considerable time, some were dead and had been so for some time as just the skeleton of the plant remained in the pot a number of others were dieing."
• "The garden centre itself is very overpriced and some of the plants are extortionate for what they are."
• "Poor selection of summer plants this year, especially for the hanging basket."
• "Not that much of interest to my type of gardening, it's the same generic cottage garden stuff you see everywhere."
• "Everything’s on the expensive side though."

Staff Service

Pros:

• "The staff are wonderful! They are always so helpful and happy!"
• "The staff were cheery, smart, and efficient."
• "Lovely staff, nothing is too much trouble."
• "In the cafe the staff are friendly and warm always smiling when assisting you."
• "The staff are always amiable and helpful and don't mind carrying things to your car."
• "Staff are very knowledgeable and friendly too."
• "The staff here are so lovely especially at the restaurant - really welcoming and never make you feel like anything's too much trouble."

Cons:

• "What is, is the RUDE behaviour and attitude by Lisa a member of Deans garden centre staff serving on the food counter telling me as much."
• "I found the staff at the tills on the rude side, especially in the garden section."
• "Some of the staff are a bit odd, one particular guy who works in the outdoor section will not stop staring at you."
• "One of the waitresses was very rude to me... she gave a very sarcastic response."
• "Rude. The on duty manager was particularly unhelpful, more interested in flexing his 'authority' rather than finding a solution."
• "He snarled 'No! We don't have them this time of year!' Then he rushed off without even suggesting an alternative."

Cafe and Food Quality

Pros:

• "Can't believe the cafe here: it's a higher standard than some bona fide restaurants I've been to."
• "Great food, can not fault it. All tastes very fresh and is always delicious."
• "We have just had lunch in the cafe which was beautiful as always."
• "I had the large fish and homemade chips/mushy peas which was delicious."
• "We had a beautiful meal sat outside the staff are all helpful and brilliant. Our food was hot tasty and plentiful."
• "The food,service and staff are excellent and all in pleasant surroundings."
• "The food was excellent and reasonably priced."