Loco Mexicano Reviews Summary

Service

Pros:

• "From the moment I walked in, I felt welcomed and the service was amazing."
• "The staff were attentive and great!"
• "An amazing place with friendly staff, who will do anything for you, to feel comfortable and good."
• "Staff are very friendly and helpful."
• "Service was really prompt and polite too."
• "The staff where polite, attentive and genuinely appreciative we had made the effort to visit."
• "The staff is friendly and attentive, providing excellent service throughout the meal."

Cons:

• "Service was very slow and the waitress has to be more attentive to the customers."
• "Every single server was moody and had no patience for the rest of our party to turn up."
• "The waiters don’t even know what's a patron margarita is, and it's on the menu!"
• "The waiters have not understood us which is no wonder with felt 200 decibels!"
• "The waitress looked lost and didn’t know things from the menu."
• "Service started well, but soon showed a total lack of proper training and understanding of customer service."
• "Waiters take forever and didn't check the table once."

Food Quality

Pros:

• "Delicious food at a Mexican themed restaurant with optional sombreros on offer for restaurant guests to wear!"
• "The frozen margaritas are great - delicious and very potent!"
• "The salty, melted cheese was addictive."
• "Food was wonderful & highly recommend the sizzling prawns, flavours were indescribably delicious."
• "The spicy food went really well with the selection of drinks and cocktails."
• "Some of the best Fajitas I've ever had."
• "The food was some of the best Mexican food I've ever eaten."

Cons:

• "Although the staff was really attentive the food was quite a letdown."
• "Worst Mexican food I've had. The mussels were totally uneateable, and was sent back."
• "The food was bland and the chicken was dried."
• "Food was ok, but hardly authentic Mexican."
• "Food was pathetic, best thing is the nachos, and nothing was Mexican let alone Cuban."
• "The food lacks flavor and the service is what you’d expect from McDonald’s or some other fast food restaurant."
• "The food was an insult to Mexico / Cuba."

Ambiance

Pros:

• "5 stars for welcoming environment, music and atmosphere."
• "The atmosphere was warm and charming, with artistic decor on the walls and throughout the interior."
• "Very warm and inviting crew and place."
• "The atmosphere last night when we went was great as well as to the cocktails and food we had."
• "Feels like your on holiday with the music atmosphere & very friendly staff."
• "Really nice colourful atmosphere perfect if you want to surprise your partner for a dining experience."
• "Great atmosphere, fantastic place to have fun and take pictures with a traditional Mexican background."

Cons:

• "First impressions weren't good, the entrance looked like a building site."
• "Music use to be lively and loud enough that you could enjoy but still have a conversation. We could hardly hear any music this time."
• "The music in this place was so loud that even the waitresses could barely hear us."
• "Between being rushed or forgotten and the tired decor I would classify this as a complete tourist trap."
• "The decor is very busy on the eye and quite distracting."
• "Seems not to be super clean place."
• "We sat downstairs and it was so loud that even if we did not hear our own voice."

Price

Pros:

• "It is one of my favourite restaurants. And finally, it is a restaurant with normal prices."
• "Generous portions and reasonable pricing for anywhere in the U.K."
• "Desert was relatively cheap."
• "Everything is so reasonably priced we couldn't believe the value for money."
• "Friendly staff and very reasonable prices."
• "The prices are good too."
• "Well-priced for London too."

Cons:

• "Very nicely done, although a tad expensive."
• "Food is pretty pricey here paid 21 pounds for myself nachos and a 🍸 probably wont come back."
• "Over £78 for 3 dishes and a kids meal with 3 jaritos."
• "The most Mexican thing here is the jaritos sodas and be ready to pay £6 for a single one of those."
• "Price ratio to experience: not a good exchange. Over £30-35 for meal."
• "£11 for a magerita which was anoutb3 sips."
• "Paid £35 a head."