Wahaca Shoreditch Reviews Summary

Food Quality

Pros:

• "Excellent food, the fresh crab tostadas special, fish tacos and quesadillas were highlights."
• "The slow-cooked beef burrito was delicious would definitely recommend!"
• "Each dish danced in my mouth with flavours and there was lots of it too."
• "I got the buttermilk chicken tacos and pulled beef tacos. Both were gorgeous. Really fresh and made with good quality ingredients."
• "Super tasty and brilliant presentation and absolutely delicious."
• "The food was fantastic, the staff friendly....the cocktail was a letdown."
• "The food at Wahaca is simply amazing."
• "Food was absolutely amazing. Was flavourful and not to mention FRESH."

Cons:

• "The food was terrible. Small portions and not even taste good."
• "None of the dishes gave us anything special, it was bland and without any exciting flavors."
• "Unfortunately the only gluten free, pescatarian thing I could get that wasn’t fried in a shared fryer wasn’t my favorite."
• "Would not recommend, food wasn't that good and we were forced to pay an additional fee that wasn't on our bill."
• "The chicken burritos did not feel fresh at all and the garnish sauce that came with it was sickening."
• "Overall a very poor experience, food lack quality & quantity."
• "The brisket and pork tacos should be quick and easy it’s all pre made and tossed into a soft shell. Why did the rainbow bowl arrive 20 minutes before?"
• "Most "test kitchens" would do lower prices in exchange for a review. Here they charge more and still ask for feedback on their tiny portions of bland food."

Service

Pros:

• "Service was no short of extraordinary thanks to Richard!"
• "Friendly welcome and attentive staff. We were served by Sadie, who was pleasant and eager to help."
• "The staff are extremely friendly and helpful with allergies."
• "The star the show here is the staff. Friendly, and enthusiastic, I was well looked after from the moment I arrived until I left."
• "Super good service! Nathalia and Evy are you professional!"
• "The service provided by Simone exceed the expectation."
• "Excellent quesadillas... Service was nice, no frills but not curt."
• "The service was really subpar. They were unhappy to accommodate any requests and the communication about what they could do and couldn't do was nonexist."

Cons:

• "The servers were way too busy it took us ages to get the bill, and they told us it would take 10 minutes to get the card machine after we had already been waiting for the other server to bring it."
• "One person in our party has fish allergies, which we had notified them upon arrival. We ordered and got our food, when the manager came and told us that they couldn't serve one of us because of allergies."
• "The lady who was serving us was unprofessional through the service and her attitude was not up to the restaurant’s reviews as she continuously ignored us."
• "I only went in as my daughter was hungry. She did enjoy it as I ordered her the cheesy quesadilla kids meal. However, I panicked and felt pressured to buy something."
• "The food was lovely and I enjoyed the slightly different menu and atmosphere, but GOD they're slow!"
• "I love a good wahaca but beware the menu here is different. Some things missing. Was oddly told there were no tables but as we were leaving told oh there are but they are downstairs."
• "Terribly managed, rude staff, don’t care for customer needs or requests - left after 25 minutes of unacceptable behaviour in the establishment."
• "Service was odd, food came out at very different times leaving members of the group without anything while others had been given their food a few minutes earlier."

Atmosphere

Pros:

• "Colourful and vibrant atmosphere which is complimented by an inexhaustible cocktail menu!"
• "The music provided some atmosphere—but might be a bit loud for some!"
• "The music- great and fits the vibe of the place so well."
• "It's very close to old Street station and I love the decor. It housed in an old, converted fire station building and much of the features have been preserved."
• "The restaurant has a nice vibe and the food was delicious."
• "We had a great time at Wahaca, the food was amazing and very delicious."
• "Loved the decor, and the food was really tasty."
• "We were 4 friends each one with different tastes and we all thought it was delicious. I will definitely come back, the tacos I had with plantain and the other one with chicken and habenero were lovely and spicy!"

Cons:

• "Upstairs ambience is kinda cool, but we were tucked away in the corner of the dungeon, I mean basement."
• "Came on a Saturday evening time, place wasn't even full. Told to seat ourselves, waited for menus... Never showed, had to grab them ourselves from the table beside us."
• "One star for price. Work on your customer service at this location. Hate to see what it would be like on a busy night."
• "I’m genuinely sad to have to rate this place so badly but alas here we are. My mom and I came here twice in the past week with vastly different experiences."