Address: 100 Summerwood Ln, Halsall, Ormskirk L39 8RH, United Kingdom
Phone: +441704840204
Rating: 4.2
based on 142 reviews.
Service
Pros:
"Prepared and served by Joy who couldn't have been more helpful."
"Staff are lovely. Georgia was delightful, great sense of humour and perfect service."
"Couldn't fault the service, quick, friendly and professional."
"The service was brilliant, staff were friendly and nothing was too much trouble."
"Staff as always where friendly and attentive."
"The service was excellent and the staff really friendly."
"Staff were really friendly, attentive without being overbearing."
Cons:
"Very expensive for secondary food Burger raw Quiche warmed up Bacon more fat than bacon Complained and waitress got offensive and argumentative."
"Drinks are very expensive and the person who served me wasn't pleasant in a great location but no need to rip people off."
"What bothers me about these issues is the manager/manageress sends out people to deal with these issues instead of themselves."
"After visiting the saracens head multiple times, I find the service definitely is in need of improvement."
"The dirty glasses our drinks were in and the not very nice toilets put us off."
"Terrible service, once we were seated no one returned for 30 minutes to take our order."
"The staff are rude, the owners basically act like they can’t be bothered."
Location & Atmosphere
Pros:
"Plenty of car parking for the vehicle user."
"Good views onto the canal with boats passing and mooring, very picturesque."
"Great Location by the canal."
"Lovely spot by canal with lots of outside seating for a sunny day like today."
"This is a great pub/restaurant which is located in a lovely spot on the Leeds-Liverpool canal."
"Lovely pub (well more a restaurant with a bar area) in a great location."
"The location is amazing on the side of the Leeds Liverpool canal."
Cons:
"The invalid toilet was far too low, it was a struggle getting my mum off the seat!"
"Real shame as this place should be a gold mine given its location in this heatwave."
"Is lovely place. But there's new housing being built opposite on canal. Has spoilt the atmosphere."
"But while waiting we found the bar seating area really disappointing - really scruffy with dirty furnishings, a smashed window."
"outside was also overrun with wasps."
"Very unenjoyable."
"Disabled parking spaces now replaced by tables and chairs so you need to park on the gravelled area."
Food Quality
Pros:
"Food was very good."
"Food is amazing."
"The steak and onion ale pie was full of tender meat."
"They were both delicious and value for money, due to the quality and amount."
"Food is always excellent, well done to the chef."
"The food was delicious."
"The food is superb, perfectly cooked and piping hot."
Cons:
"The food is trying to be high class by giving small portions and trying to present it as if a high class chef cooked it very bland for taste would not eat there again no value for the money spent."
"The potatoes were prematurely roasted no colour and tasted like they have been cooked 2 days ago."
"The burger was raw in the middle."
"The cheese pie which was terrible as the filling had not be cooked correctly and so the onions were raw inside."
"The shank was very small, the beef was taught."
"Main - very salty gammon with cheap frozen chips."
"Very overpriced for size and tasteless meal."
Value for Money
Pros:
"The food prices were reasonable and the food was so tasty."
"The food was delicious and really big portions."
"Food very good, service excellent."
"Discount off of meal and offered free desserts for family outside which was fair."
"The quality of food was excellent."
"Food is good, beer is good and worthy of 5 stars."
"All our meals were good."
Cons:
"Lovely setting, however the food was so overpriced."
"Expensive. Just under £12 for a glass of wine and a pint, a splash of lemonade is 70 p."
"The dishes were slightly over-priced."
"Wouldn't recommend £2.40 for a glass of carbonated water!!"
"Meals are overpriced for the quality."
"Fish and chips £14 for a pub meal."
"Too expensive for a pub meal, and a glass of wine nearly £8, I won't be back, looks like other people feel the same. Sad."
Cleanliness & Maintenance
Pros:
"Toilets are tidy and clean."
"Very clean pub."
"Lovely clean toilet facilities and comfy chairs."
"Massive car park."
"The salad, fries and fish were delicious and fresh."
"Plenty of staff within restaurant and bar area who were polite and friendly."
"Food was perfect, both in terms of portions and taste."
Cons:
"Nice decor but the place needs a proper clean."
"They have a problem with beer flies and you can tell the tables haven't been cleaned properly."
"Inside could do with a deep clean. Cobwebs hanging above our table and around... does not make great dining."
"Disabled toilet is a bit enclosed and needs brightening up but is accessible and suitable for wheelchair access."
"The staff was very young and clearly lacking direction."
"Inside could do with a deep clean. Cobwebs hanging above our table and around... does not make great dining."
"BEWARE the hidden steps they are lethal, I fell down it and hurt myself."