Castle Park Dental Care Reviews Summary

Category: Dentist

Address: 28 Castle Rd, Cottingham, HU16 5NA, United Kingdom

Phone: +441482770597

Rating: 4.7
based on 96 reviews.

Professionalism

Pros:

  • "This is the most professional Dental Practise I have ever attended, & it impresses me in every aspect."
  • "Wonderful professional service at all times."
  • "All the staff are really professional."
  • "I found him very professional he gave me a clear understanding of what we needed to achieve to complete the best results possible."
  • "The whole team are friendly, professional and welcoming."
  • "Been going to Chris for probably 15 years or more. Great dentist and highly professional."
  • "Fantastic dental practice - really does what it says on the tin, they don't just look after teeth, they look after people."

Cons:

  • "It is the worst experience that I’ve ever had the dentists couldn’t be professionals regarding I have been suffering from an unbearable pain after a tooth filling and abscess because of one of the dentists mistake."
  • "I was very impressed with the treatment I received from Chris at first, but on the last few occasions I was VERY DISAPPOINTED and therefore changed my dentist."
  • "I CANNOT recommend this dentist."
  • "I am already terrified just being there and this left me feeling physically sick."
  • "If I can give it 0 stars I would....very very rude receptionist/staff."
  • "I just want to get my front teeth rectified by another dentist as i have no confidence in Chris."
  • "Save your money go some were else for same job they say its the same as others but when priced the same treatment for 10k less Its clearly not the same like i said london prices gone to pot since the ower left."

Customer Care

Pros:

  • "I cannot praise the staff and the treatment at Castle Park enough."
  • "I cannot highly enough recommend this practice, they really do care."
  • "The ladies on reception are pleasant, welcoming and friendly."
  • "Reception staff always very friendly."
  • "Staff very friendly and helpful, really put you at ease if you have a dentist phobia as I used to have!"
  • "All the Staff are very helpful and friendly."
  • "I would like to express my heartfelt warm thanks to Gail and Tina who work in reception and again to Dr. Ilay Maden for their friendly and open communication."

Cons:

  • "I have been going here for the last 3 months When the old owner left the place has gone down hill fast."
  • "I was paying extortionate prices to have my crowns secured to my implants, the glue or cement Chris used was lasting no more than three to four weeks."
  • "Nothing worst than this. Furthermore, the dentist suggested to refer me to a specialist and nothing happen yet."
  • "I was told that if I came in for a full case assessment that if I didn't want to go ahead with the treatment then that I could go onto the dental plan. I have since called and asked the practice to send me out a payment plan form and they have refused."
  • "After my scolding I told the man that I’m am there so he can fix a mistake (the filling he made had cracked my enamel off my tooth)."
  • "No light at the end of the tunnel for me, unfortunately i cannot get a second opinion on my implants that Chris did for several months yet because of covid etc i still have a lisp."
  • "I am already terrified just being there and this left me feeling physically sick."

Treatment Quality

Pros:

  • "Dentist Andrew, replace 3 fillings and did a brilliant job!"
  • "Andrew the Dentist (and the dental nurse) took great care of me and I am over the moon with the end result."
  • "Great Experience every time - very thorough with everything explained. Gentle dentistry every time and even helped sort out my snoring."
  • "I've spent 7 years travelling between different dentists and have paid an extortionate amount of money and finally Andrew has sorted my teeth and the bite feels much better."
  • "He took the time to find the source of my tooth pain despite no obvious tooth decay."
  • "I had a root canal on a front tooth, it was a very comfortable experience, with no pain."
  • "I had clear aligners for cosmetic reasons and have now changed to Castle Park for my regular dentistry checkups as I was won over by the pain free and well explained procedures."

Cons:

  • "I was getting one molar fix they broke the one behind it, I had 2 root canals done, both of my teeth I had work done broke not long after."
  • "I believe the dentist’s name is Chris was incredibly rude to me and messed up a routine filling."
  • "I’m now going to have to pay to get done somewhere else as I am too embarrassed to be in the practice."
  • "When i did see Chris and explain i was still not happy and i still have a speech impediment i did not find him to be very pleasant."
  • "I hated getting this so called 'pain free work done,' but i will go through it all again if it means i get the implants i should have had in the first place and no lisp."
  • "I don't understand why the implants were placed up there but im sure he has his reasons."
  • "Save your money go some were else for same job they say its the same as others but when priced the same treatment for 10k less Its clearly not the same like i said london prices gone to pot since the ower left."

Cost and Value

Pros:

  • "I had a filling, braces, and retainers. I didn't find the cost to be too much, in comparison to other places which had a lack of quality and flexibility."
  • "I came to castle park dental care because i wanted clear braces, the whole process from start to finish took approximately 18 months and i am very happy with the treatment i have received, the quality of care is excellent."
  • "New dentures 1st time wearing them and have to say they are perfect."
  • "Been going here now for about 5 years - excellent service."
  • "I've been coming to this superb practice since 2016, my regular dentist retired so I needed to find a new dentist."
  • "I have been a patient of Castle Park Dental Care for many many years and have always been extremely happy with the care and treatment I have received."
  • "Thoroughly recommend. Castle Park really do provide pain free dentistry."

Cons:

  • "I've been to quite a few private dentists and I went ti this one for a quote for some very simple cosmetic dentistry (it cost me over £200 for the quote) only to be told that, in his opinion, all of my upper front teeth needed replacing at a cost of about £15,000 and the lower front would cost about £5000."
  • "Would you pay over 7 thousand for these."
  • "I was paying extortionate prices to have my crowns secured to my implants, the glue or cement Chris used was lasting no more than three to four weeks."
  • "Save your money go some were else for same job they say its the same as others but when priced the same treatment for 10k less Its clearly not the same like i said london prices gone to pot since the ower left."
  • "I was told that if I came in for a full case assessment that if I didn't want to go ahead with the treatment then that I could go onto the dental plan. I have since called and asked the practice to send me out a payment plan form and they have refused."
  • "No light at the end of the tunnel for me, unfortunately i cannot get a second opinion on my implants that Chris did for several months yet because of covid etc i still have a lisp."
  • "I just want to get my front teeth rectified by another dentist as i have no confidence in Chris."

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