Classic Parade Supercar Hire Reviews Summary

Customer Service

Pros:

• "Always been smooth and very efficient."
• "There driver Adam was intimate and was very professional."
• "Excellent rental car service in London, easy to talk with and fast to set up."
• "Excellent service by Andy; Gave us extra mileage last minute when we requested at no extra cost."
• "Been using Classic Parade for a now. Cars are always delivered on time and in good condition."
• "The online hire team were extremely helpful and friendly."
• "Faultless service and super helpful. Alex helped us get on the road within minutes."
• "Fantastic service, really nice people, they managed to sort me out with a great deal."

Cons:

• "Deserve 0 stars. Scammers. Reporting to action fraud."
• "This place is a scam, I hired a McLaren for my best friend's wedding and was told the day before the event that the car had an issue."
• "The car didn't show and now no refund has come back to me."
• "Invoice:#CP-9772 I made a booking for 2 cars...and received neither of the cars!"
• "Avoid at all cost. They do not reply or answer the phone."
• "STAY AWAY FROM THIS COMPANY ANDREW AND HIS FAKE CAR HIRE OWE ME £2900."
• "Awful experience with this company."
• "My partner and I hired a Lamborghini from Classic Parade last year. The service we received overall was extremely poor."

Vehicle Availability and Condition

Pros:

• "Was very happy to receive the Rolls Royce Ghost at no extra cost."
• "His Mercedes was stunning and we could not of asked for anything more."
• "Ordered the RR Phantom as a surprise for my mates stag do. No issues whatsoever."
• "I decided to treat myself to the Bentley Continental for my birthday weekend. The car was a dream to drive."
• "Needed the i8 for a carbon neutral event, I couldn’t find once anywhere then I stumbled across classic parade and had one delivered within a few hours."
• "The Ferrari Purosangue was in excellent condition and arrived with a full tank of petrol."
• "Rented a beautiful Ferrari and it was fully kitted. Was so last minute and the car was better than I expected."
• "Classic Parade has been fantastic. Super helpful with the handover process, and the team were friendly."

Cons:

• "Night before the wedding cancelled the car without offering any alternatives!"
• "Cancelled the car on me on the day, then charged me more money for another car for 2 less days from another company."
• "My family and children surprised me with the delivery of my all time dream car which is the Aston Martin DB9...the Aston Martin was delivered the two drivers gave my husband and I a full introduction to the car and a short drive to familiarise us before leaving us to enjoy."
• "Was emailed only a matter of hours before rental due to start to say there was an issue with the vehicle."
• "Renters beware, this company has been set up seemingly to scam money from you."
• "The phone line is open and puts you on hold with no mention of being closed, yet they have responded to reviews on Google saying they are closed."
• "Tried to contact them on 8th, mailed them with enquiry again 11th, today is 14th and I’m not waiting anymore."
• "I phoned Andrew and asked if he could take my 14 year old son out in a Audi R8 and he said yes that’s fine then I told him why I wanted this to happen well I lost my wife to Cancer in January and now my little girl has it too my son has watched to much at his age and he is so good with his sister while she is having her chemo and helping me look after her while she is unwell So soon as I told Andrew this he said what about today but I couldn’t do it that fast so he said I’ll be there at 12 tomorrow and what a lovely bloke he is he spoke to both my kids and said to my son come on Iv got something to show you well my sons face was a right picture well Andrew took my son on a 1hr30mins drive Chatting about cars and stuff and my son said Dad he is so nice I’m glad I met him and for the car well it was flawless absolutely amazing and immaculate and he even let my little girl start it and Rev the car and it sounded awesome he even let me take my kids out as well and just how this bloke who didn’t know us was a genuine amazing man with care and love in his heart if I could do this again I would and I wouldn’t entertain another company after meeting Andrew he was very knowledgeable and spoke about his other cars in his fleet and it sounds amazing so if you want to not just to hire a car and meet someone who cares for what he does then look no further I’m going to keep in touch and let Andrew know how my daughters journey is going as he genuinely cares thank you Andrew for looking after my son and making his dream come true to go out in a Audi R8 well it was a fantastic experience from the moment he answered the phone till he left to go home thank you."