Ed's Easy Diner Reviews Summary

Food Quality

Pros:

• "Lovely food amazing burgers used a meerkat meals deal so really good value."
• "Food is really good - burger with bacon and cheese is especially nice!"
• "High quality burgers and hot dogs with a good variety of beef and chicken, in proper American style all very juicy and delicious."
• "The burger was everything you dream of!"
• "Food was top quality, absolutely amazing full English breakfast, tasted amazing."
• "Delicious food and amazing options."
• "The food was great. I personally recommend the Nashville Chicken burger."

Cons:

• "The kiddies ones were as dry as a bone, even the burger buns were a bit on the hardish side."
• "The only hot items on the plate were the beans and tomato."
• "The ribs were very dry and dull and his Ramekin of Mac Cheese was only 1/2 full and poor quality."
• "Then I ordered the burger witch was a overcooked and dry piece of meat."
• "The traditional american hot dog... was about bland tasting."
• "Our ordered chicken wings with Buffalo sauce, it was dry (over cooked), sauce was very salty."
• "The 'big cheese'... had 2 slices of thin cheese and was definitely not oozing."

Service

Pros:

• "Very competent seating service and table service."
• "The waiting stuff was really friendly and attentive."
• "Both staff that served me couldn't have been lovelier to me."
• "Awesome service, real friendly and helpful."
• "The manager was very good as was the young chap who brought our drinks."
• "Staff are very friendly and helpful."
• "Staff are very attentive."

Cons:

• "Refused to serve me a full English breakfast coz I had an allergy to mushrooms."
• "Our waiter had a bad odour problem."
• "Our server was rude, inappropriate, unprofessional."
• "There was only one waiter serving the diner and he seemed quite stressed which didn't give the most welcome feeling."
• "Waited outside to be seated almost half an hour even though we could clearly see many tables available and ready to seat customers."
• "After standing in the restaurant entrance waiting be seated with no recognition."
• "Our server Ellie was so kind and helpful! She helped us find the best option for us and the milkshake she made was so delicious!!!!"

Atmosphere

Pros:

• "Another plus side is that it was very quiet, meaning you can chat and enjoy your meal in peace."
• "Good music playing tho. A mix from 70s to 80s rock while we were there, British surprisingly."
• "This Ed's still has table service and Rock and Roll music."
• "Amazing 50s diner vibe."
• "The atmosphere was lovely. The food arrived quickly and was delicious."
• "Visually Ed's Diner is brilliant and fits right in with the whole 80s American Diner aesthetic."
• "Great quality food, with quality music too."

Cons:

• "Sat in a booth next to one taped off with black and yellow tape marked 'do not use'."
• "No booths as such to sit in so not a good place for privacy."
• "The only issue I really have with this particular Ed's is that you can sometimes be sat too close to the hustle and bustle of the West Quay Shopping Centre, which ruins the restaurant's ambience."
• "Service was quick and the place was very busy and loud."
• "Booked a table and was made to wait until exactly that time even though the restaurant was basically empty."
• "The restaurant was also very dirty."
• "It was very stuffy in there, no air con."

Value

Pros:

• "The prices are reasonable and their menu has some interesting options."
• "The cheese fries are really good too."
• "Great food and great service! Considering it was a busy Saturday lunch time, we were made to feel welcome by the staff and they were attentive and efficient even though the restaurant was full."
• "The food is a good price and we really enjoyed eating here."
• "Good burgers, great fries, and some killer shakes all for a reasonable price."
• "Food and pricing was excellent and free refills!!"
• "The kids meals are good value."

Cons:

• "Food was OK but overpriced for what it is."
• "Whilst I understand the draw of a 50s American style diner, I feel like you pay a lot for your food to look pretty cheap."
• "Fries were not properly cooked and way too salty, the cost of fries was overly priced."
• "The food and service are just ok, but with a rather high price."
• "Food was ok although definitely overpriced."
• "Pretty rubbish burgers for £12-£15 a pop."
• "I ordered an over expensive burger that didn’t even include any sides I had to pay £3 extra for chips!"

Cleanliness

Pros:

• "Tables were clean."
• "They kept the restaurant constantly clean and tidy."
• "I seen a guy who literally washed his hands after every order."

Cons:

• "Don't trust the 'I'm clean' table gimmicks - ours wasn't."
• "Staff didn't clear the table between courses unless asked."
• "The restaurant was also very dirty."
• "Table was dirty.. was given only two forks for 5 people!"
• "I watched a waitress wipe 4 tables with the same cloth, not spraying a single table with anti bac."
• "Didn't seem very hygienic."
• "They didn't have several things on the menu, juke boxes on the walls didn't work despite swallowing change and the seats were very stained."