Address: Unit WM19, Level 2, West Quay South, Southampton, SO15 1DE, United Kingdom
Phone: +442392175056
Rating: 4.2
based on 143 reviews.
Service
Pros:
"Casey who was so attentive, friendly and gave great recommendations."
"Super happy with the experience at Zizi Southampton. Casey (Hope I spelled the name right) was super helpful and very professional."
"The staff here were quite busy when there were lots of customers so we had to wait for quite a while before being directed to our seats even though the tables were empty."
"Went for a spontaneous family dinner with my mum and younger brother. Absolutely outstanding! All staff were extremely friendly and funny."
"Fantastic evening with my partner. The service was well catered for and efficient. All the members of staff were welcoming and helpful."
"The food and service were excellent. Our waitress, Beth, was perfect."
"The staff at Zizi demonstrated exceptional attentiveness throughout our meal."
"Great staff that accommodated 3 x 3 year old's as a last minute dinner decision on a Friday night."
Cons:
"A complete absence of any welcome upon entry to the restaurant."
"Disappointing. We thought the food was average. No one asked us how the food was, and it was difficult to get any attention - even for the bill."
"Additionally, the service seemed to be a bit slow due to it being busy so there needs to be a consideration of having more staff on the floor to accommodate for this."
"When you are spending £200 plus on a family meal you would expect better service and attention to detail!"
"Serving staff were fine but the food was terrible, ordered what was basically breaded chicken with fried potatoes and string beans."
"Went here for our first meal away in took 25m before asked for drinks then an extra 20m for the drinks to come."
"Found the restaurant by looking at the menu outside by walking in the place, the girl that hosted us was super nice, once we sat down it took them about an hour just to bring out, one started."
"Avoid this restaurant! They don’t even show you the bill before asking for your payment and you don’t get a receipt after."
Food Quality
Pros:
"The food was delicious, I had the 3 course meal deal and each item was delicious (garlic bread with cheese, pizza meat Sofia, salted caramel brownie."
"Interesting take on pizza, but great. Loved the uniqueness of how they do it. And the vegan friendly lasagna. Oh my goodness. Best I've ever had by far."
"The food was good- I had the passion fruit sparkler, the Pork Rustica half and half pizza and the Triple Chocolate and Marshmallow Sundae."
"Super happy with the experience at Zizi Southampton... food is really good as well!"
"Absolutely outstanding! All start we’re extremely friends and funny... Every dish we ordered was well-made and flavorful."
"The food portion sizes were great value for money."
"Amazing, had the best meal here! Everyone I spoke to asked about food allergies and knew their stuff."
"The menu at Zizzi offers a wide range of delectable options, and every dish I tried was a true delight for the taste buds."
Cons:
"The smoked salmon salad was simple and had a standard taste. The cocktails weren't that great to be honest."
"Order taken but one of the dishes served did not seem to be the same as on the menu. It was close enough though so I ate it."
"The salmon carbonara was a bit too dry. No one asked us how the food was."
"The pizza was a bit pricey (imo) for the thickness of the pizza however this is more so personal preference rather than a reflection of the restaurant itself."
"When we ordered a plain bowl of pasta with cheese on it, we got a bowl of plain pasta and when we asked about the cheese it was like it was too much bother!"
"Ordered what was basically breaded chicken with fried potatoes and string beans, when it arrived I asked the waiter if it was really a full portion comprising of two potatoes and the beans were stone cold."
"Ordered through just eat. Ordered truffle pasta got sent a mushroom risotto, neither of us like mushroom risotto so had to try and share 1 meal."
"In a word awful! The food is grossly overpriced for what it is. I had king prawn linguini. The linguini was overcooked and the dish itself was tasteless."