Flying Shuttle Reviews Summary

Category: Pub

Address: Three Counties Wy, Haverhill, CB9 7FB, United Kingdom

Phone: +441440702853

Rating: 4.0
based on 227 reviews.

Service

Pros:

  • "Service was quick and efficient."
  • "The waitresses were friendly and polite."
  • "Seated quickly and the service was fantastic."
  • "Service was spot on. Quick, efficient and friendly."
  • "Sarah our waitress was fantastic very helpful and always smiling."
  • "The table service was excellent."
  • "Orders were taken promptly and she kept our drinks topped up throughout."

Cons:

  • "Very poor service today."
  • "Slow service, lukewarm food, salt and pepper pots dirty."
  • "Food took almost an hour from when we arrived as it took the waitress 30mins just to take our order."
  • "Rude staff. Horrible food. Bad service."
  • "Waiter was not very friendly and didn’t have any people skills."
  • "Service was very slow, especially as it was quiet."
  • "The service was timely and the staff very friendly."

Cleanliness

Pros:

  • "The pub was clean."
  • "The disabled toilet was immaculate and one of my residents said it was the best disabled toilet she’d ever been in so big props for that."
  • "The place was clean and tidy and had a nice atmosphere to it."
  • "Facilities were very clean."

Cons:

  • "Chairs with stains and some ripped of material."
  • "Now is so dirty.. sticky tables dusty everywhere n disgusting toilet."
  • "We were a party of 10, 6 adults 4 children. We had 2 tables put together one was quite grotty also some of the chairs were stained and dirty."
  • "Unfortunately although the staff were friendly and happy to help they seemed sort staffed lots of used tables not wiped down so fly's and wasps around a lot."
  • "Table was dusty and can see old food stuck on table from previous days."
  • "Salt and pepper pots dirty."
  • "Cleanliness was really bad."

Food Quality

Pros:

  • "The range and quality of the gluten free and vegan options was great."
  • "Food came quick and was value for money."
  • "Absolutely amazing food. I can’t fault it at all."
  • "The food was of a good high standard and piping hot."
  • "The food was absolutely amazing and right on point! The steak was cooked to perfection!"
  • "The food was delicious and the portions were huge!"
  • "The food was delicious and hot we all had it together the service was great."

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