Zaiqa London Reviews Summary

Category: Restaurant London

Address: 108a Whitechapel Rd, London, E1 1JE, United Kingdom

Phone: +442073779292

Rating: 4.4
based on 112 reviews.

Food Quality

Pros:

  • "The Lamb Mandi, though smaller than expected, was delicious."
  • "The food was really nice, freshly made and tasty."
  • "Zaiqa has speciality on Lamb Mandi that I ordered and it was very tasty."
  • "Everything we ordered was delicious and made to perfection."
  • "I'm not usually a fan of lamb, but the lamb biryani at Zaiqa London is one of my favorite dishes."
  • "The chicken tikka masala at Zaiqa London is one of the best I've ever had."
  • "The food was absolutely delicious! I had the lamb biryani and it was the best I've ever had."
  • "I’ve been to Zaiqa London a few times now, and the chicken karahi is always my go-to dish."

Cons:

  • "Lamb taste is awful and it’s not cooked properly, rices are cold."
  • "Ordered the Lamb Mandhi, which was bland and well under-seasoned."
  • "Biryani was mushy and bland. Chicken tikka and seekh Kebab seemed like reheated."
  • "Its was a buffet iftar party, very disappointed, long queue, food was horrible, limited items, some food smells bad."
  • "The lamb karahi at Zaiqa London's Ramadan buffet is creamy and delicious."
  • "Food turned up 2 hours after being seated and was raw and cold."
  • "The saag aloo was tinned spinach puree and tinned baby potatoes. No seasoning, just plain bland."
  • "Found flys on poppadoms, food was very cold, the chicken and lamb chops were raw got food poisoning the next day."

Service Quality

Pros:

  • "The staff was polite and accommodating."
  • "It had a nice family atmosphere, with really helpful staff."
  • "Very comfy atmosphere and lovely customer service."
  • "10/10 for customer service, all staff are welcoming and friendly."
  • "The service was top-notch, and the staff were so accommodating."
  • "Really Very good experience. Staff was very good. Chicken tikka, meat bhuna, mango drink and starters was very good."
  • "The service was great too. I’m so glad that we chose this restaurant."
  • "The service was also excellent, the staff were very friendly and attentive."

Cons:

  • "The other day made a phone order... when I got home I had to bin my side salad, as they put loads off onion in it."
  • "The service left much to be desired. The waiter repeatedly asked for a tip, which was quite off-putting."
  • "We reported this to the waiter and the manager, they really didn’t care about it plus no apologies."
  • "Upon arrival there was no proper welcoming which put me off."
  • "The waiter was dressed in a dirty tshirt with no expression or pleasantries - seemed very tired and not bothered at 12.30pm."
  • "firstly as you can see on the image there was a fly on the poppadom, they did not give a fresh poppadom to us when they took the poppadoms with fly on it."
  • "We couldn't finish the food and it wasn't because we were full. Food wasn't cheap either!"
  • "I would give them 0 if I had the option. We travelled quite a distance to get there and then they just told us we don’t have space please go somewhere else."

Ambiance

Pros:

  • "We tried the Peri Peri chicken, mixed grill, mango lassi and a few more items. Tasted pretty good."
  • "Zaiqa is really nice, food was really tasty and came to the table quite quickly!"
  • "The indoor experience is really cosey and calm not hectic or loud so overall I would definitely go again."
  • "The ambiance is very welcoming and charming. Everything was amazing from drinks, food to seevices."
  • "The nihari is especially good! Highly recommended"
  • "Great food, great service! Can't ask for more than that. Much improved since new management has taken over."
  • "Food was delicious and service was great! The unexpected highlight for me was the chickpea curry and garlic naan."
  • "Wonderful waiter service! Very kind, helpful and super quick. The food also was very yummy!"

Cons:

  • "The cleanliness of the restaurant, particularly the restroom, left room for improvement."
  • "The decor was from the former restaurant but because it hasn’t been changed, it was all falling apart."
  • "The seats against the wall had ripped fake ripped and worn fake leather. The kitchen from what I could see didn’t look as clean."
  • "The decor was relaxed, but the music was too loud. I give 6/10."
  • "The venue was booked for downstairs, and being the hottest day of the year, you would assume the restaurant would be courteous enough to turn on the A/C."
  • "Furthermore I would also like to mention that me and my partner paid out for a decor company, some of our guests have witnessed that the staff abruptly removed table centre pieces."
  • "We had a reservation and once we got there they said that they were full and wouldn't be taking anymore people for the day even though we had a reservation."
  • "Still the same old crappie zazas but under new name and management defo the same, waited 2 hours for starters and when it did come it came cold couple of chicken tikka was raw in the middle."

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