Nando's Euston Reviews Summary

Service

Pros:

• "Very good service, nothing was too much bother, all the staff were friendly and happy to help."
• "Cramped and busy but the staff do well and still offer a friendly service."
• "Great Nando's, maybe one of the best in central London! Despite being very busy the food was great and the portions large."
• "Very impressed by the way they took me carefully through the menu and then re checked at order point as I have an allergy to Gluten."
• "We only had 15mins before our train but the customer service manager made sure we got our takeaway order super speedily."
• "The service was good good and the food came very quickly."
• "The staff member at the front was very welcoming and friendly."

Cons:

• "Part of the order was missing (chips) the garlic bread was stale and the chicken burger was cold."
• "Terrible service and not clean tables."
• "Twice we have ordered ahead of time for collection, specifying a time that we would arrive. Unfortunately, on both occasions, it would appear that the food had not been started when we arrived."
• "The service was exceptionally slow during our visit."
• "I asked if could have butter she said yes but she is busy i asked 3 more times each time she was rude."
• "Service was a bit slow, and the person taking our order was confused easily."
• "Waited nearly an hour for food. Such poor service and staff were not friendly at all."

Food Quality

Pros:

• "The food was fantastic and lived up to my expectations of the Nando's brand."
• "When I took a bite of the wings with the garlic sauce I was in heaven."
• "The foods are almost always delicious no matter which one you ordered."
• "The food was the best I have had from a Nandos and was juicy ans cooked perfectly."
• "Extra hot periperi sauce is a remarkable taste compared to most London food."
• "Food was fresh and superb."
• "The food was delicious."

Cons:

• "The 1/4 chicken I ordered was very dry."
• "Also my friend was served raw chicken. Not once but twice."
• "The corn was cold."
• "A lot of the food was unavailable because it was out of stock."
• "Food was not hot and amount of sauce/portion sizes not up to the usual consistent standard."
• "Food disgusting, cold, long to arrive at the table and expensive."
• "The chicken breast was so dry it was like cotton wool and I could barely swallow it."

Location & Atmosphere

Pros:

• "For us, best 'Must Stop' when you arrived through London Euston Station."
• "Location was great, just next to the station."
• "Great location, quick service."
• "This was a very useful little Nando's just outside Euston station."
• "The restaurant is just outside Euston train station which makes it very convenient is you are traveling."
• "The restaurant was clean and well-maintained, and I felt comfortable dining there."
• "The restaurant is located in a convenient location and has a cozy and welcoming ambiance."

Cons:

• "The atmosphere was bit busy but worth while."
• "I think I would probably not go here again unless I needed a drink or meal and had to be close to the station as it's just not a nice environment to be sat in."
• "Totally DO NOT recommend it. Unless you want to spend half an hour over nothing cos of some awfully organized staff!"
• "The premises was incredibly busy which was to be expected at the time we went."
• "Very noisy."
• "The ambience wasnt nice. Too rushed, no care, not the usual pleasent, laid back Nandos experience."
• "The toilets are disgusting and you can smell the disinfectant throughout the restaurant."