Cross Roads Pub Reviews Summary

Service

Pros:

• "Service was friendly and prompt."
• "The service staff however where brilliant, very attentive and friendly."
• "as a carer of a chalenging person this afternoon was a most wonderful experience of understanding staff."
• "The service was excellent and the staff were very friendly so didn't put us off returning in the near future."
• "Food and service is always bang on and very covid safe too."
• "The staff were friendly and couldn't do enough to help."
• "Our server Suki went above and beyond to ensure my mum’s day was special and her friendly approach was very welcome."

Cons:

• "Guy on reception couldn't email me an invoice, 1st room we got had already someone in there."
• "Guy on reception was seriously lacking people skills."
• "The other member of staff (blond lady) very rudely when brought the food to the table, kicked the pram we had next to our table."
• "took 20 mins before waitress took our food order, then when order arrived half was missing."
• "once person was overloaded with chips another had a small portion not to mention the fact the chips were overdone and looked like the last scraps left over!"
• "The waiting staff at no point come anywhere near us to ask how things were."
• "The drink service also took an age."

Food

Pros:

• "Wonderful food."
• "The food was on point for me and my partner had and I quote: the 'best steak he's had in Britain!'"
• "The beer was good, food excellent...including breakfast."
• "Food was as good as u can expect from a pub chain menu."
• "Enjoyed a lovely meal out tonight at The Crossroads, Weedon."
• "The food was very well presented and tasty."
• "The food was hot and tasty."

Cons:

• "Not great, they closed the kitchen and stopped serving food at 20:30."
• "Food is mediocre. Poor quality ingredients well cooked."
• "Three of the five people ordered the roast beef. Which came out dry, over cooked and half of the beef was un-chewable gristle."
• "Food average. Takes too long to arrive, so mostly cold."
• "The squid was a little soggy."
• "when the food came it was only lukewarm, after finishing our mains it seemed like an eternity before we were asked about desserts."
• "probably the worst roast i have had for years."

Ambiance & Decor

Pros:

• "Nice feel to the interior."
• "Atmosphere in the restaurant was also great, lovely vibe."
• "The Pub itself, well staff, looked really nice in Christmas Decor."
• "The pub is lovely, we'll decorated & cosy."
• "Beautiful atmosphere with great service."
• "Lovely warm atmosphere."
• "Great first impression with cosy real fire and beautiful decor."

Cons:

• "Not exactly easily accessible as it has many stairs/steps and levels, and with having to press a bell upstairs to access the wheelchair lift."
• "The standard of cleaning was not great, with dust and cobwebs clearly visible."
• "Rooms are in an appalling state, our room 40 had a Halloween themed vibe, cobwebs all over the bathroom walls, ceiling & Shower curtain."
• "Rooms very basic and in need of an update."
• "Rooms very basic and in need of an update, I had read reviews beforehand so knew what to expect."
• "The rooms where a big let down."
• "My stay was only let down by a 'tired' room."