Source Sounds Reviews Summary

Installation Quality

Pros:

• "Absolutely no sign of my speakers amps or sub been fitted into my vehicle, everything hidden and out of the way."
• "The work done on my car has change completely how the car sounds, the plastics and mounting in my doors have stopped rattling and making unpleasant noises."
• "All the work was completed to a very high specification."
• "The work they have done has been immaculate."
• "Workmanship was great and you can't tell they've been in the van."
• "The fitters have done such a great job that other than the new sub in the boot you couldn't even tell the cars been touched."
• "The work, fabrication and quality are faultless..."

Cons:

• "The 3 stars is for the work they completed, which was first rate. The missing 2 stars is because they didn't finish the job they started."
• "Not happy" (related to unfinished job).

Customer Service

Pros:

• "What set wind to my sails was their warm customer relations and their confidence that it was 'do-able!'"
• "They were excellent in walking me through how it all worked, and reassured me that if I ever had any questions to just ring them up and ask."
• "Lee, Paul and Chris are consummate professionals who love what they do and it clearly shows the moment you get to Source Sounds."
• "First class in all aspects, pre sales advice, quotation, installation, and finally and equally importantly amazing after sales service."
• "I was greeted by Jordan who was more than happy to have a listen to the stock audio setup and then talk me through some potential upgrades in different price ranges."
• "Paul was totally professional, helpful and advice given included all options."
• "Having emailed Lee back and forth since my GR Yaris was ordered his commitment and customer service are second to none."

Cons:

• "Never got back to me."
• "All I got was 'Oh it’s a really, really complicated job' and quoted me a whopping £180."

Product Knowledge and Expertise

Pros:

• "Would highly recommend there workmanship and knowledge."
• "They consistently deliver unrivalled car audio solutions of the very highest order, combined with passionate and sincere customer service and expert advice."
• "A rare treat to experience excellent customer service, real expert and knowledgeable advice, enthusiasm and on-going support."
• "Chris explained how they had been fitted and why they only fit the best quality products."
• "Very knowledgeable."
• "Loads of knowledge."
• "Their product knowledge is second to none, have all the gear right there in the shop, and will fit you in as soon as ... where else do you find that these days!!"

Cons:

• "Can't help feel they was pulling my pants down. BEWARE"
• "My fiancé eventually figured it out and sorted it out with a £10 lead which they’ll of course have known all along."